Senior IT Applications Engineer

Cleveland-Cliffs; Olde West Chester (OH); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Education assistance

Paid time off

Job summary

Cleveland-Cliffs, a leading North American steel producer, seeks a Senior Technical Applications Engineer to design, develop, enhance, and support enterprise systems and related applications. You will collaborate with business stakeholders and IT to analyze requirements, propose solutions, and drive system improvements that support operations and strategy.

The role requires strong SDLC and Agile experience, with a focus on system integration, troubleshooting, documentation, and technical

Qualifications

• Bachelor's degree in Computer Science, MIS, Software Engineering, or related field.
• 5+ years of IT experience in a manufacturing environment.
• 2+ years in Agile development.
• Strong written and verbal communication across technical and non-technical audiences.
• Interpersonal skills to build relationships with partners, vendors, and leadership.

Responsibilities

• Design, develop, enhance, maintain, and support enterprise applications and components.
• Analyze requirements and design solutions with IT and business stakeholders.
• Troubleshoot application, system, and data issues with timely resolution.
• Collaborate with users to translate business needs into technical solutions.
• Create and maintain detailed technical documentation including architectures and data models.
• Provide technical leadership and participate in code reviews and SDLC governance.
• Develop and maintain unit, integration, and regression tests.
• Support production issues including after-hours on-call as required.

Skills

SDLC

Agile

System integration

Troubleshooting

Documentation

Code reviews

Communication

Education

Bachelor's degree in CS/MIS/Software Engineering

Tools

SQL

GitHub Copilot

Claude

Microsoft Copilot

Job description

Location: West Chester, OHCleveland-Cliffs is seeking a Senior Technical Applications Engineer. The Senior Technical Application Engineer is responsible for the design, development, enhancement, maintenance, and support of enterprise systems and associated applications. This role partners closely with business stakeholders and IT teams to analyze requirements, design solutions, resolve production issues, and implement system improvements that support operational and strategic business objectives.Summary of ResponsibilitiesDesign, develop, enhance, maintain, and support enterprise applications and related system components.Perform system analysis, solution design, development, testing, implementation, and ongoing support activities.Troubleshoot application, system, and data issues, ensuring timely resolution and minimal business disruption.Collaborate with business users and stakeholders to gather requirements, understand operational processes, and translate business needs into technical solutions.Effectively communicate project status, progress, risks, and technical challenges to team members, technical leads, management, and business partners.Create and maintain detailed technical documentation, including process flows, system architectures, object relationship models, and data models.Provide technical leadership and input into application architecture, design standards, and development best practices.Develop and maintain database objects, application components, integrations, and related system functionality.Apply sound judgment in designing program logic and adapting established development methodologies to meet business requirements.Conduct peer code reviews to ensure quality, maintainability, performance, security, and adherence to development standards.Develop, execute, and maintain unit, integration, and regression testing processes.Diagnose and resolve issues within both newly developed and existing applications, including support for solutions developed by other team members.Identify opportunities for system optimization, automation, and process improvement.Participate in on-call support rotations and provide after-hours support as required. Availability for critical production support situations may require 24x7x365 coverage, depending on business and operational needsOther duties as assignedMinimum QualificationsBachelor's degree in Computer Science, Management Information Systems (MIS), Software Engineering, or a related field.Minimum of 5 years of Information Technology experience, preferably within a manufacturing environment.Minimum of 5 years of experience in application development, systems integration, and Software Development Life Cycle (SDLC) methodologies.Minimum of 2 years of experience working within Agile development environments and practices.Demonstrated ability to communicate effectively, both verbally and in writing, across technical and non-technical audiences.Strong interpersonal skills with the ability to build productive relationships with business partners, vendors, team members, and leadership.Preferred QualificationsManufacturing industry experience supporting mission-critical production systems.Experience leveraging AI-assisted development tools and Large Language Model (LLM) platforms such as Claude, GitHub Copilot, or Microsoft Copilot to increase productivity, code quality, and operational efficiency.Experience with application modernization initiatives and integration of legacy and modern technologies.Cleveland-Cliffs is a leading North America-based steel producer with focus on value-added sheet products, particularly for the automotive industry. The Company is vertically integrated from the mining of iron ore, production of pellets and direct reduced iron, and processing of ferrous scrap through primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package, including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off, and more.Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to [e-mail] or call 1-[phone] and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.Cleveland-Cliffs Inc. is an equal opportunity employer – M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.