Senior IT Analyst - Operational Technology & Lab-Applications

Elanco; Clinton (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Relocation packages

Two weeklong shutdowns (US)

8-week parental leave

9 Employee Resource Groups

Annual bonus offering

401K matching

Job summary

Elanco is seeking a Senior IT Analyst in Clinton, IN, focused on Operational Technology and Lab-Applications. You will bridge global IT teams with hands-on OT work to support manufacturing and R&D systems, ensuring seamless integration and reliability at the site.

You will own the OT/IT application lifecycle, manage projects and vendors, validate systems, and troubleshoot complex IT/OT environments while aligning with safety, quality, and compliance standards. On-site role with minimal travel.

Qualifications

• Bachelor's Degree in Information Technology, Process Automation, Operational Technology, Engineering, or related field or equivalent experience.
• 3+ years of Information Technology experience and 3+ years of Operational Technology infrastructure experience.
• Proven ability to analyze complex situations, communicate effectively, and collaborate across functions with a strong commitment to safety, quality and compliance.

Responsibilities

• Partner with key business customers in manufacturing and R&D to elicit, analyze, and translate business needs into detailed application and operational requirements.
• Take full ownership of the application lifecycle for local OT/IT systems, including solution development, vendor management, CSV, break-fix support, and release management.
• Guide and manage multiple IT/OT projects simultaneously, developing project plans, managing budgets and schedules, and communicating status to stakeholders to ensure successful delivery.
• Provide hands-on technical guidance for the integration and support of IT/OT solutions, performing complex troubleshooting of systems, infrastructure, and databases to ensure operational stability.
• Proactively network with IT and OT resources across Elanco to stay informed of company-wide initiatives, share reusable solutions, and capture and implement best practices to drive continuous improvement.

Skills

Critical Thinking

Business Acumen

Communication & Collaboration

Education

Bachelor's Degree or equivalent experience

Tools

ServiceNow ITIL

MS Office

Job description

At Elanco (NYSE: ELAN) - it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.

At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose - all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better - join our team today!

Your Role: Senior IT Analyst - Operational Technology & Lab-Applications

As a Senior IT Analyst for Operational Technology (OT) and Lab-Applications, you will be a critical link between our global IT teams and the hands-on operational technology that drives our manufacturing and R&D sites. Based at our Clinton, IN facility, you will play a key role in the TechOps IT OTLA (OT and Lab-Applications) team, ensuring the seamless integration and support of the essential systems that power Elanco's innovation and production. In this role, you will be responsible for advancing our capabilities at the intersection of Information Technology and Operational Technology.

Your Responsibilities

• Partner with key business customers in manufacturing and R&D to elicit, analyze, and translate business needs into detailed application and operational requirements.
• Take full ownership of the application lifecycle for local OT/IT systems, including solution development, vendor management, computer system validation (CSV), break-fix support, and release management.
• Guide and manage multiple IT/OT projects simultaneously, developing project plans, managing budgets and schedules, and communicating status to stakeholders to ensure successful delivery.
• Provide hands-on technical guidance for the integration and support of IT/OT solutions, performing complex troubleshooting of systems, infrastructure, and databases to ensure operational stability.
• Proactively network with IT and OT resources across Elanco to stay informed of company-wide initiatives, share reusable solutions, and capture and implement best practices to drive continuous improvement.

What You Need To Succeed (minimum Qualifications)

• Education: Bachelor's Degree in Information Technology, Process Automation, Operational Technology, Engineering, or a related field; or equivalent experience in lieu of a degree.
• Experience: A minimum of 3 years of experience in Information Technology and 3 years of experience in Operational Technology infrastructure support.
• Top Skills: Critical Thinking, Business Acumen, Communication & Collaboration: Demonstrated ability to analyze complex situations, develop innovative solutions, and apply sound judgment while maintaining knowledge of business processes and a strong commitment to safety, quality, and compliance. Proven ability to build effective relationships across functions and cultures, communicate effectively in both written and verbal formats, facilitate teamwork, and independently prioritize and manage multiple responsibilities.

What Will Give You a Competitive Edge (preferred Qualifications)

• Previous experience in a Technology Integrator or Business Analyst role.
• Direct experience with Computer System Validation (CSV) and a proficient understanding of qualification processes and adherence to them.
• Proficiency with ITIL management tools (specifically ServiceNow) and fluency with standard MS Office applications.
• A proficient technical understanding of manufacturing-related computer systems, data, infrastructure (networking, security, wireless), and complex relational databases.
• Proven ability to network with other sites to identify, capture, and implement best practices.

Additional Information

• Location: Clinton, IN Manufacturing Site
• Work Model: This is an on-site position.
• Travel: Minimal travel is required, typically 0-10% annually.
• Work Environment: This is an 8-hour day shift, Monday-Friday role. The position may require occasional exposure to production and R&D areas.

Don't meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!

Elanco Benefits and Perks:

• Multiple relocation packages
• Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)
• 8-week parental leave
• 9 Employee Resource Groups
• Annual bonus offering
• Up to 6% 401K matching

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job-related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.