Senior IT Administrator

Jobtailor; New York (NY); On-site; USD 110,000 - 150,000; Full time

Job summary

Jobtailor is seeking an experienced IT Administrator in New York to own and advance the DLP program, supervise endpoint operations, and manage identity and access tools. You will triage incidents, tune policies, and collaborate with Security and IT teams to safeguard data and infrastructure.

The role requires 5+ years in IT administration, hands-on Jamf and Okta experience, and a proactive approach to automation and AI-enabled process improvements.

Qualifications

• 5+ years of broad IT administration experience across endpoint operations, identity and access, software provisioning, patching, and user support.
• Experience taking ownership of operational programs, including monitoring, documentation, continuous improvement, and cross-functional coordination.

Responsibilities

• Own the day-to-day operation and continued development of the DLP program, including implementation follow-through, alert monitoring, incident triage, policy tuning, refinement, and documentation.
• Serve as the directly responsible individual and internal subject-matter expert for DLP tooling and processes.
• Administer and improve Nightfall policies, investigate potential data-exfiltration alerts, and partner with the Security Team on appropriate responses.
• Help manage the SquareX Browser Detection and Response tool and related controls that support the secure use of browsers, AI tools, and company data.
• Administer Jamf and support endpoint management, patching, and workstation health across the organization.

Skills

IT Administration

Jamf Administration

Incident Triage

Endpoint Management

AI Integration

Documentation

Cross-functional Coordination

Tools

Jamf

Okta

Nightfall

SquareX Browser Detection

CrowdStrike

Tropic

Job description

• Own the day-to-day operation and continued development of the data loss prevention (DLP) program, including implementation follow-through, alert monitoring, incident triage, policy tuning, refinement, and documentation.
• Serve as the directly responsible individual and internal subject-matter expert for DLP tooling and processes.
• Administer and improve Nightfall policies, investigate potential data-exfiltration alerts, and partner with the Security Team on appropriate responses.
• Help manage the SquareX Browser Detection and Response tool and related controls that support the secure use of browsers, AI tools, and company data.
• Administer Jamf and support endpoint management, patching, and workstation health across the organization.
• Own the remediation of workstation vulnerabilities identified through tools such as CrowdStrike, including coordinating directly with end users when action is required.
• Support software lifecycle management as work transitions from vendor management tooling (Tropic) to IT, including SSO setup and user provisioning.
• Provide backup support for Okta administration and contribute to reliable identity and access operations.
• Assist with end-user services, including onboarding, offboarding, device provisioning, ticket support, and other operational needs.
• Troubleshoot unfamiliar technical issues methodically, communicate progress clearly, and follow through to resolution.
• Identify thoughtful ways to use AI within IT to improve processes, enable colleagues, and support secure adoption across the organization.
• Build productive relationships across Enterprise IT, Security, PeopleOps, Legal/Compliance, and the wider business, translating technical risks and decisions for different audiences.

Requirements

• 5+ years of broad IT administration experience across endpoint operations, identity and access, software provisioning, patching, and user support.
• Strong experience administering Jamf and supporting managed endpoints.
• Excellent troubleshooting skills and the ability to work through unfamiliar problems, even when the answer is not immediately clear.
• Experience taking ownership of operational programs, including monitoring, documentation, continuous improvement, and cross-functional coordination.
• The judgment to triage incidents, work effectively under pressure, and adapt as priorities change.
• Clear business communication skills — the ability to explain technical topics, risks, and tradeoffs to nontechnical partners, including executives.
• A track record of accountability, including speaking up, learning from mistakes, and following through on commitments.
• Curiosity and the ability to learn new systems quickly, rather than relying on experience with every tool in our environment.
• A collaborative, low-ego, team-first approach to working closely with Enterprise IT and Security colleagues.

Core Competencies

Demonstrates expertise in Data Loss Prevention (DLP) program management, including incident triage, policy refinement, and documentation. Proficient in endpoint management, identity and access operations, and effective communication of technical risks to diverse audiences.

Highest-signal resume keywords

• Data Loss Prevention (DLP) Management
• Jamf Administration
• Incident Triage and Response
• Endpoint Management
• Clear Business Communication

ATS Optimization Keywords

Hard Skills

• Data Loss Prevention (DLP)
• Endpoint Operations
• Incident Triage
• Policy Tuning
• Software Provisioning
• Patching
• User Support
• Troubleshooting
• Operational Program Ownership
• AI Integration

Soft Skills

• Collaboration
• Adaptability
• Curiosity
• Accountability
• Clear Communication

Industry Keywords

• Data Exfiltration
• Identity and Access Management
• Endpoint Management
• Software Lifecycle Management
• Compliance

Tools & Technologies

• Nightfall
• SquareX Browser Detection
• CrowdStrike
• Jamf
• Okta
• Tropic