SENIOR INVESTIGATOR

NYC Department of Social Services; New York (NY); On-site; USD 55,000 - 70,000; Full time

Job summary

The NYC Department of Social Services is seeking a Senior Investigator to conduct complex investigations into allegations of fraud against social service programs. The ideal candidate will possess strong investigative skills, a relevant degree or extensive experience in fraud investigations, and the ability to work collaboratively with law enforcement agencies. This full-time role offers an opportunity to enhance the integrity of vital social service programs within New York City.

Qualifications

• Experience in conducting investigations into criminal and fraudulent activities.
• Degree in a relevant field or equivalent experience.
• Capacity to conduct complex fieldwork and interviews.

Responsibilities

• Conduct complex investigations into fraud, waste, and/or abuse of benefits.
• Perform fieldwork including interviews with clients and gathering evidence.
• Write detailed reports and case notes summarizing findings.

Skills

Investigative Skills

Analytical Skills

Attention to Detail

Education

Four-year high school diploma

Associate degree in criminal justice or related field

Baccalaureate degree from accredited college

Job description

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APPLICANTS MUST BE PERMANENT IN THE FRAUD INVESTIGATOR CIVIL SERVICE TITLE OR IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9.

The DSS Accountability Office (DSS-AO) is responsible for protecting the integrity of social services programs administered by the New York City Department of Social Services (DSS) and ensuring that DSS complies with all statutory, regulatory, and contractual standards.

The Bureau of Fraud Investigations (BFI) is mandated to conduct investigations of individuals and organized groups allegedly attempting or committing fraudulent acts against the social service programs administered by HRA/DSS. The Medicaid Investigations Division (MID) is mandated to provide expanded levels of fraud detection, investigation and prevention to the New York State of Health (NYSOH) Market Place, the official enrollment and eligibility determination site for NYS Medicaid. SOS 366-a(2)(a). MID review cases identified as susceptible to fraud and examine Medicaid enrollee documents found in the HRA One Viewer database. Investigations are undertaken when the information provided by the enrollees is not reasonably compatible with federal and state data sources.

BFI is recruiting for three (3) Fraud Investigator II to function as Senior Investigators, who will:

• Conduct complex investigations into allegations of fraud, waste, and/or abuse of social services benefits administered by HRA and the City of New York. Cases are received from unit supervisors and are generated from data mining, anonymous sources, and other match reports.
• Perform fieldwork activity including interviews with clients, witnesses, and participants who are under investigation to verify documents and records and gather evidence to build solid cases against persons committing fraud.
• Conduct collateral interviews with employers, landlords, and other witnesses to secure information. Interact with other law enforcement agencies at Federal, State, and local levels as part of the investigative process.
• Access numerous resources, such as the Welfare Management System (WMS), LexisNexis, HRA Viewer, ACRIS, ACCIS, and Data Warehouse to conduct research and obtain vital information relevant to the investigation.
• Write detailed case notes and annotated reports summarizing chronological events and developments.
• Resolve allegations of fraud by making eligibility determinations or recommendations for continued assistance, case closings, or reduced assistance.
• Perform extensive fieldwork activity including interviews, undercover operations, surveillance and interrogations.
• Meet with Supervisor to discuss activities, concerns, and findings in investigations.
• Liaise between HRA, AO/IREA, and local law enforcements. Represent and testify on behalf of HRA in court and at Fair Hearings.
• Assist in the training of new investigative staff.
• Perform other duties as needed.
  
  

Work Location: 240-250-252 Livingston Street, Brooklyn

Hours/Schedule: Monday - Friday 9 am - 5 pm

FRAUD INVESTIGATOR - 31113

Minimum Qualifications

• A four-year high school diploma or its educational equivalent and three years of satisfactory, full-time experience, acquired within the United States in one or a combination of the following:
  
  

a . performing investigations involving criminal and/or fraudulent activities; or

b. evaluating credit histories; or

c. searching for assets; and/or

d. researching, compiling and/or locating evidence or information in order to build a case or uncover activities of a criminal, corrupt, unlawful or unethical nature involving public or private funds; or

• An associate degree or 60 semester credits from an accredited college or university, including or supplemented by 12 semester credits from an accredited college or university in criminal justice, forensic auditing, forensic science, police science, criminology, criminal justice administration and planning, and/or law or a related field and one year of satisfactory, full-time experience as an investigator as described in “1” above; or
• A baccalaureate degree from an accredited college or university; or
• Education and/or experience equivalent to “1”, “2” or “3” above. Undergraduate college credit can be substituted for experience on the basis of 10 semester credits from an accredited college or university, for three months of full-time experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent.
  
  

Clerical experience in an organization which investigates criminal or fraudulent activities is not acceptable.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Government Administration

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