Senior Interviewer (PART TIME)

The-City-of-Hartfor; South Windsor (CT); On-site; USD 25,000 - 36,000; Part time

Job summary

The City of Hartford’s Health and Human Services Department is seeking a part-time interviewer to support the Chronic Disease Self-Management Program for adults 65+. Under supervision, you will interview applicants to collect identifying information and determine eligibility status in various settings including homes, senior centers, and community offices.

You will connect eligible seniors with health and community resources and maintain records for reporting.

Qualifications

• Graduation from a standard high school, supplemented by college courses.
• One (1) year experience as an Interviewer, or three (3) years in public contact in social services.

Responsibilities

• Interview applicants to obtain identifying information and determine eligibility.
• Interview applicants in homes, community organizations, senior centers, offices, and other locations.
• Determine eligibility and connect older adults with health and community resources.
• Maintain statistical records for monthly, quarterly and annual reports.

Skills

Interviewer

Communication

Education

High school diploma with college courses

Job description

The is a PART TIME position. Vacancy is in the Health and Human Services Department to support the Chronic Disease Self-Management Program servicing adults age 65 and older. Under supervision, interviews applicants to obtain identifying information and to determine eligibility status in accordance with prescribed standards. Interviews applicants in their homes, community organizations, senior centers, offices, and other appropriate locations. Determines eligibility and connect older adults with appropriate health and community resources. Serve as an important link between seniors, health care providers, social service agencies, caregivers, and community organizations. Maintains statistical records on children/families for monthly, quarterly and annual reports.

The above essential duties and responsibilities are not intended as a comprehensive list; they are intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may be required to perform additional related duties.

PART TIME 1716 position.

This is a grant-funded position, renewable on an annual basis. The City of Hartford is not obligated to fund this position upon termination of present funding.

The examination will consist of a rating of your training and experience as contained on your application and may include a written test, an oral test, a performance test, or a combination thereof. All parts of the examination, including tests and ratings, will be related to the requirements of the position. The examination is designed to measure the following:

Knowledge of:

• Basic principles of municipal welfare programs.
• Rules, regulations, and laws affecting eligibility for general welfare and medical assistance.
• Social and welfare agencies, institutions and clinics in the community.
• Techniques of interviewing and methods of establishing client’s financial status and eligibility.

Ability to:

• Establish and maintain effective working relationships with clients, representatives of other agencies, other employees and the general public.
• Express oneself clearly and concisely, orally and in writing.

Open to all applicants who meet the following qualifications:

Graduation from a standard high school, supplemented by college courses and one (1) year experience as an Interviewer, or three (3) years work experience involving public contact in the field of social services.

A COPY OF YOUR DIPLOMA OR TRANSCRIPT MUST BE ATTACHED TO YOUR APPLICATION. A DIPLOMA OR TRANSCRIPT SUBMITTED WILL BE VERIFIED BY THE HUMAN RESOURCES DEPARTMENT. APPLICATIONS WITHOUT PROPER DOCUMENTATION WILL NOT BE PROCESSED.

If selected, you will be required to pass a physical examination administered by a City physician, a drug and alcohol screening, and a background check. This examination and employment process is subject to all federal, state, and municipal laws, rules and regulations.

EMPLOYMENT PREFERENCES AND LEGAL NOTICES

• Hartford Residency Preferred: Preferably be a bona-fide resident of the City of Hartford at the time of application. A completed City of Hartford Residency Affidavit including proof of residency as indicated on the RESIDENCY AFFIDAVIT may be submitted.
• Veteran’s Preference Form: Preferential Points may be given to Eligible Veterans. Must submit Veteran’s Preference Form, along with a DD-214 and Disability letter (if applicable) from the Office of Veteran’s Affairs.
• American With Disabilities Act: The Human Resources Department provides reasonable accommodation to persons with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need accommodation in the application or testing process, please contact the Human Resources Department.
• An Affir vtive Action/Equal Opportunity Employer: The City of Hartford is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, veterans and persons with disabilities.