Senior Interviewer

The-City-of-Hartfor; South Windsor (CT); On-site; USD 42,000 - 62,000; Full time

Job summary

The City of Hartford is seeking an Interviewer for the Health and Human Services Department, Region 3 HIV Prevention Program. The role involves interviewing applicants for various forms of assistance to assess eligibility, in community settings or offices, and making referrals to additional services.

You will help focus on high-risk populations and maintain monthly program records. Open to qualified applicants who meet the high school education requirement, with options for related college

Qualifications

• Graduation from a standard high school, supplemented by college courses and one year experience as an Interviewer, or three years work experience involving public contact in the field of social services.
• A COPY OF YOUR DIPLOMA OR TRANSCRIPT MUST BE ATTACHED TO YOUR APPLICATION. A DIPLOMA OR TRANSCRIPT SUBMITTED WILL BE VERIFIED BY THE HUMAN RESOURCES DEPARTMENT.
• If selected, you will be required to pass a physical examination administered by a City physician, a drug and alcohol screening, and a background check. If appointed, you will serve 3-12 months of probation.
• Applications must be completed in its entirety, including required documentation. Applications without proper documentation shall result in your disqualification.

Responsibilities

• Interview applicants for various forms of assistance to determine eligibility status.
• Interview in community settings, office, or home for public service; secure preliminary information and prepare initial statements.
• Focus on high risk, underserved populations; make referrals to and assist clients in using other resources; maintain records.

Skills

Interviewing

Communication

Eligibility assessment

Public outreach

Education

High School Diploma

College courses

1 year interviewer experience

Job description

Vacancy is in the Health and Human Services Department, within the Region 3 HIV Prevention Program in the City of Hartford. Under supervision, interview applicants for various forms of assistance to obtain identifying information and to determine eligibility status in accordance with prescribed standards. Interview applicants in community settings, office, or home for various forms of general public service; secure preliminary information and prepare the necessary initial statements and forms. Focuses on increasing testing rates, particularly among those at higher risk, and improving treatment options to aid in the prevention of HIV and HCV transmission in the community. Interview with relatives and other responsible individuals, make phone calls, and inquire by mail to determine appropriate locations to refer clients. Determine eligibility and perform related case services at the sub-professional level for specialized cases of a relatively short term and less complex nature. Make referrals to and assist clients in use of other community resources. Focus on high risk, underserved populations with low testing rates and high risk for infection of HIV/HCV. Will engage, assess, test, identify and link qualifying individuals to services as needed to include PREP services, HIV/HCV treatment services, primary care, and other related services within the community. Maintain statistical records on children/families for monthly, quarterly and annual reports.

The above essential duties and responsibilities are not intended as a comprehensive list; they are intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may be required to perform additional related duties.

This is a 1716 position. The hours of work are 40 per week.

This is a grant-funded position, renewable on an annual basis. The City of Hartford is not obligated to fund this position upon termination of present funding.

The examination will consist of a rating of your training and experience as contained on your application and may include a written test, an oral test, a performance test, or a combination thereof. All parts of the examination, including tests and ratings, will be related to the requirements of the position. The examination is designed to measure the following:

Knowledge of:

• Basic principles of municipal welfare programs.
• Rules, regulations, and laws affecting eligibility for general welfare and medical assistance.
• Social and welfare agencies, institutions and clinics in the community.
• Techniques of interviewing and methods of establishing client’s financial status and eligibility.

Ability to:

• Establish and maintain effective working relationships with clients, representatives of other agencies, other employees and the general public.
• Express oneself clearly and concisely, orally and in writing.

Open to all applicants who meet the following qualifications:

Graduation from a standard high school, supplemented by college courses and one (1) year experience as an Interviewer, or three (3) years work experience involving public contact in the field of social services.

A COPY OF YOUR DIPLOMA OR TRANSCRIPT MUST BE ATTACHED TO YOUR APPLICATION. A DIPLOMA OR TRANSCRIPT SUBMITTED WILL BE VERIFIED BY THE HUMAN RESOURCES DEPARTMENT.

APPLICATIONS WITHOUT PROPER DOCUMENTATION WILL NOT BE PROCESSED.

If selected, you will be required to pass a physical examination administered by a City physician, a drug and alcohol screening, and a background check. If appointed, you will serve 3-12 months of probation. This examination and employment process is subject to all federal, state, and municipal laws, rules and regulations.

• Application must be completed in its entirety, including required documentation. Applications without proper documentation shall result in your disqualification.
• All correspondence and information concerning the application and testing process will occur via email, unless otherwise requested at the time of application.
• Please be sure to check your junk and spam email for all recruitment communication.
• Applications via facsimile or email are not accepted.

EMPLOYMENT PREFERENCES AND LEGAL NOTICES

• Hartford Residency Preferred: Preferably be a bona-fide resident of the City of Hartford at the time of application. A completed City of Hartford Residency Affidavit including proof of residency as indicated on the RESIDENCY AFFIDAVIT may be submitted.
• Veteran's Preference Form: Preferential Points may be given to Eligible Veterans. Must submit a Veteran's Preference Form, along with a DD-214 and Disability letter (if applicable) from the Office of Veteran's Affairs.
• American With Disabilities Act: The Human Resources Department provides reasonable accommodation to persons with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need accommodation in the application or testing process, please contact the Human Resources Department.
• An Affimative Action/Equal Opportunity Employer: The City of Hartford is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, veterans and persons with disabilities.