Senior International Benefits Analyst

Gallagher; Houston (TX); On-site; USD 75,000 - 120,000; Full time

Job summary

Gallagher Benefit Services is seeking a Senior International Benefits Analyst to support multinational clients by managing tactical deliverables, coordinating renewal timelines, and ensuring smooth operations for globally mobile populations.

You will lead tactical client calls, prepare meeting agendas, and provide follow-up notes and action plans, with a focus on service excellence and precise analysis across benefits programs.

Qualifications

• 2 to 5 years of insurance experience; expatriate plans or global policies are a plus but not required.
• Experience managing claims issues is preferred but not mandatory.
• Experience in managing client accounts and coordinating projects.
• Proficiency in Microsoft Office, especially Excel.
• Strong organizational skills and attention to detail.
• Ability to communicate clearly and effectively in meetings and written updates.
• A proactive approach to problem-solving and a commitment to client service.

Responsibilities

• Manage day-to-day activities for international benefits programs.
• Maintain client logs, track deliverables, and follow up on tasks.
• Lead tactical client calls and present updates.
• Prepare meeting agendas and provide follow-up notes and action plans.
• Coordinate renewal timelines and ensure milestones are met.
• Create reports and draft presentations that guide decision-making.
• Build RFP spreadsheets and analyze vendor results.
• Advocate for clients by managing claims and escalating issues when needed.
• Maintain accurate client records and ensure compliance with standards.
• Develop and support process improvements for greater efficiency and effectiveness.

Skills

Insurance experience

Expatriate plans

Client account management

Project coordination

Communication skills

Problem-solving

Organizational skills

Tools

Microsoft Office

Excel

Job description

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

At Gallagher, we’re committed to helping our clients navigate the complexities of global benefits. As a Senior International Benefits Analyst, you’ll play a key role in supporting multinational clients by managing tactical deliverables, coordinating projects, and ensuring smooth operations for their globally mobile population. You’ll be part of a collaborative team that values growth, innovation, and service excellence.

How You’ll Make an Impact

In this role, you’ll manage the day-to-day activities that keep our clients’ international benefits programs running smoothly. You’ll take ownership of key account logs, coordinate renewal timelines, and ensure compliance with service standards. You’ll also lead tactical client calls, prepare meeting agendas, and provide follow-up notes and action plans. Your work will directly impact client satisfaction and help maintain Gallagher’s reputation for excellence.

Here’s what you’ll do:

• Manage client logs, track deliverables, and follow up on assigned tasks.
• Lead tactical client calls and present updates during meetings.
• Support consultants with strategic analysis.
• Coordinate renewal timelines and ensure milestones are met.
• Create reports, and draft presentations that guide decision-making.
• Build RFP spreadsheets and analyze vendor results.
• Advocate for clients by managing claims and escalating issues when needed.
• Maintain accurate client records and ensure compliance with standards.
• Develop and support process improvements for greater efficiency and effectiveness.

About You

Here’s what you’ll bring to the role:

• 2 to 5 years of insurance experience; experience with expatriate plans, business travel plans, other global policies preferred but not required.
• Experience managing claims issues preferred but not required.
• Experience in managing client accounts and coordinating projects.
• Proficiency in Microsoft Office, especially Excel.
• Strong organizational skills and attention to detail.
• Ability to communicate clearly and effectively in meetings and written updates.
• A proactive approach to problem-solving and a commitment to client service.

Join us at Gallagher, where your skills and dedication will help shape the future of international benefits consulting. Together, we’ll make a difference for our clients and their employees worldwide.