Senior Internal Investigations Lead – Risk & Compliance

United Airlines; Chicago (IL); On-site; USD 82,000 - 107,000; Full time

Benefits offered by this job

Flight privileges

Medical benefits

Paid time off

Job summary

United Airlines in Chicago seeks a Senior Investigator to lead complex, high-risk internal investigations protecting employees and assets. You will collaborate with HR, Legal and Labor Relations to ensure objective, fact-based inquiries across serious misconduct cases.

Prepare clear reports, identify trends, and drive improvements to controls and policies. The role requires strong interviewing, evidence analysis, and report-writing skills in a fast-paced corporate setting.

Qualifications

• Bachelor's degree or related experience required.
• Experience investigating workplace violence, threats, theft, fraud, and misconduct.
• Strong investigative capabilities including interviewing, evidence analysis, and report writing.
• Experience partnering with HR, Legal, and Labor Relations in a corporate or regulated environment.
• 2+ years of experience conducting internal, corporate, or regulatory investigations.
• Ability to manage multiple investigations simultaneously in a fast-paced environment.

Responsibilities

• Lead and conduct complex investigations related to workplace violence, threats, theft, fraud, and misconduct, ensuring accuracy, objectivity, and defensibility.
• Assess case severity, identify emerging risks, and escalate matters appropriately to protect employees and the organization.
• Collaborate with HR, Legal, Labor Relations, Security, and business leaders to align investigative actions with legal and organizational requirements.
• Prepare clear investigative reports, case summaries, and data-driven insights to support leadership decision-making and compliance needs.
• Identify investigative trends, systemic gaps, and opportunities to strengthen controls, policies, and workplace safety initiatives.

Skills

Interviewing

Evidence analysis

Report writing

Analytical thinking

Multitask investigations

Stakeholder collaboration

Education

Bachelor's degree or related experience

Tools

dBeaver SQL

Reservation system

Job description

United Airlines in Chicago seeks a Senior Investigator to lead complex, high-risk internal investigations protecting employees and assets. You will collaborate with HR, Legal and Labor Relations to ensure objective, fact-based inquiries across serious misconduct cases.

Prepare clear reports, identify trends, and drive improvements to controls and policies. The role requires strong interviewing, evidence analysis, and report-writing skills in a fast-paced corporate setting.