Senior Instructional Designer — JKO & Defense Training

Serco; Newport News (VA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Tuition reimbursement

Life insurance

Disability coverage

Parental leave

Employee Assistance Plan

Job summary

Serco Inc. in Suffolk, VA, seeks a Content Development Lead to manage instructional design and courseware for the Joint Knowledge Online program, coordinating with government customers and internal teams to meet task orders.

Required are planning, scheduling, and strong stakeholder engagement skills, with the ability to oversee internal and external development teams and ensure on-time delivery of quality training solutions for the Joint Staff and defense community.

Qualifications

• Active Department of War Secret security clearance.
• Bachelor’s degree in Multi-media Design or Instructional Design.
• 8+ years experience with JKO and system administration access.

Responsibilities

• Schedule and track planned production; report progress to government and leadership.
• Lead internal and external content development teams under JKO task orders.
• Track all projects in development; plan work and monitor progress with PM tools.
• Apply SOW limits to guide team workload across multiple groups nationwide.
• Schedule/assign work, monitor progress, and deliver quality products on time.
• Manage multiple projects at IMI Levels, including desktop and VCLASS.

Skills

Project coordination

Content leadership

PM tools

Travel readiness

Education

Bachelors in ID

Tools

JKO tools

Job description

Serco Inc. in Suffolk, VA, seeks a Content Development Lead to manage instructional design and courseware for the Joint Knowledge Online program, coordinating with government customers and internal teams to meet task orders.

Required are planning, scheduling, and strong stakeholder engagement skills, with the ability to oversee internal and external development teams and ensure on-time delivery of quality training solutions for the Joint Staff and defense community.