Senior Institutional Research Manager (Hybrid)

City University of New York; New York (NY); Hybrid; USD 77,000 - 102,000; Full time

Benefits offered by this job

Health plans

Tuition benefits

Professional development opportunities

Job summary

City University of New York’s Graduate Center seeks an Institutional Research Manager / Senior Research Analyst to lead data analysis and reporting for institutional effectiveness. You will extract and validate data, build dashboards, and support data-informed decisions for administrators and external stakeholders.

The role applies advanced analytics, SQL, and visualization tools to admissions, enrollment, retention, graduation, and time-to-degree metrics, collaborating with academic and

Qualifications

• Bachelor's degree required with six years of relevant experience.
• Master's degree with coursework in research methodology, statistics, data visualization, and survey methods preferred with four years of relevant experience.
• Ph.D. preferred in quantitative, analytical, social science, education, public policy, or related fields.
• Demonstrated ability to conduct independent research, including design, collection, analysis, interpretation, and reporting of findings.

Responsibilities

• Extract, clean, validate, and analyze institutional data from the data warehouse and other sources to produce timely, accurate information for administrators and reporting agencies.
• Develop and update institutional reports, dashboards, and visualizations related to admissions, enrollment, retention, graduation, and time-to-degree metrics.
• Conduct institutional research studies and data analyses to support strategic questions and data-informed decisions.
• Support maintenance of the data warehouse through routine updates, quality assurance, and documentation.
• Support survey initiatives, including development, administration, analysis, and reporting of results.
• Interpret data and communicate findings through reports, presentations, dashboards, and other formats for diverse audiences.
• Maintain documentation of data definitions, reporting methodologies, and analytical processes.
• Collaborate with stakeholders to identify information needs and provide analytical support for institutional effectiveness initiatives.
• Manage multiple projects and deadlines with strong organizational skills and attention to detail.
• Stay current with research methodologies, higher education reporting requirements, and analytical tools.
• Perform related duties as assigned.

Skills

SQL

R

Tableau

Qualtrics

Data visualization

Survey methods

Stakeholder communication

Project management

Analytical thinking

Education

Bachelor's Degree

Master's degree (preferred)

Ph.D. preferred

Tools

SQL

Tableau

Qualtrics

R

Job description

City University of New York’s Graduate Center seeks an Institutional Research Manager / Senior Research Analyst to lead data analysis and reporting for institutional effectiveness. You will extract and validate data, build dashboards, and support data-informed decisions for administrators and external stakeholders.

The role applies advanced analytics, SQL, and visualization tools to admissions, enrollment, retention, graduation, and time-to-degree metrics, collaborating with academic and