Senior Installations Manager – Bath & Shower Systems

Bath Concepts Independent Dealers; San Jose (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Bath Concepts Independent Dealers in San Jose, CA is seeking an Installation Manager to lead our installation teams, coordinate schedules, and uphold quality workmanship from start to finish.

This full-time, hands-on leadership role requires proven experience in construction or installation, strong customer service, and the ability to manage projects, vendors, and permits while fostering a safe, efficient work environment.

Qualifications

• 5+ years of installation or construction experience.
• Background in acrylic bath systems.
• Plumbing knowledge preferred.
• Proven leadership and team management skills.
• Quality assurance and customer service experience.
• Valid driver’s license and clean driving record.

Responsibilities

• Oversee and schedule all bath system installations
• Lead and support installation crews, ensuring timely, high‑quality workmanship
• Review customer contracts and coordinate product orders
• Manage warehouse inventory and vendor relationships
• Ensure customer satisfaction and follow‑up after installations
• Conduct regular check‑ins with clients and request referrals
• Handle all permitting, documentation, and CRM updates
• Support installers with on‑site issues and service calls
• Analyze job costs and service trends for continuous improvement
• Assist in hiring, onboarding, and training of installation staff
• Manage calendars for installation scheduling and time‑off requests
• Maintain accurate records of timesheets, receipts, and job completions

Skills

Installation experience

Acrylic bath systems

Plumbing knowledge

Leadership

Customer service

Driver's license

Job description

Bath Concepts Independent Dealers in San Jose, CA is seeking an Installation Manager to lead our installation teams, coordinate schedules, and uphold quality workmanship from start to finish.

This full-time, hands-on leadership role requires proven experience in construction or installation, strong customer service, and the ability to manage projects, vendors, and permits while fostering a safe, efficient work environment.