Senior Bath & Shower Installations Manager

Bath Concepts Independent Dealers; Vancouver (WA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Professional work environment

Job summary

This role requires 5+ years of installation or construction experience, a background in acrylic bath systems, and strong leadership with a commitment to quality and customer service.

Qualifications

• 5+ years of installation or construction experience.
• Background in acrylic bath systems.
• Plumbing knowledge (highly preferred).
• Proven leadership and team management skills.
• Quality assurance and customer service experience.
• Valid driver’s license and clean driving record.

Responsibilities

• Oversee and schedule all bath system installations
• Lead and support installation crews, ensuring timely, high‑quality workmanship
• Review customer contracts and coordinate product orders
• Manage warehouse inventory and vendor relationships
• Ensure full customer satisfaction and follow‑up after installations
• Conduct regular check‑ins with clients and request referrals
• Handle all permitting, documentation, and CRM updates
• Support installers with on‑site issues and service calls
• Analyze job costs and service trends for continuous improvement
• Assist in hiring, onboarding, and training of installation staff
• Manage calendars for installation scheduling and time‑off requests
• Maintain accurate records of timesheets, receipts, and job completions

Skills

Installation leadership

Acrylic bath systems

Leadership

Customer service

Quality assurance

Driver's license

Job description

This role requires 5+ years of installation or construction experience, a background in acrylic bath systems, and strong leadership with a commitment to quality and customer service.