Senior Installation Technician

L&J Heating & Cooling; Oregon City (OR); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health & Dental Insurance

Retirement Savings

Sign-On Bonus

Relocation Bonus

Competitive Pay

Supportive Management

Growth opportunities

Job summary

L&J Heating & Cooling is seeking a Senior Installation Technician to support the Installation Manager and lead installation teams across industrial, commercial, and residential projects.

You will plan, organize, and execute complex installations, train staff, ensure quality control, and pursue IAQ service opportunities. Strong reading skills, a valid driver's license, and the ability to work in varied weather and tight schedules are essential; relocation is offered.

Qualifications

• Two or more years of HVACR experience (service or installation).
• Ability to read and apply manufacturers’ installation instructions and to communicate with diverse customers and staff.
• Physical ability to perform duties under varied weather and site conditions.
• Interest in maintaining HVACR skills through training and workshops.
• Interest in developing point-of-service sales techniques, leads, and service contracts.

Responsibilities

• Assist Installation Manager in planning, organizing, and controlling resources for department jobs and goals.
• Lead installation teams to complete jobs timely, efficiently, and profitably.
• Perform complex installation activities without assistance as required.
• Train staff on installation protocols and call-back prevention.
• Conduct quality control inspections and monitor progress on start-up activities.
• Develop sales leads for IAQ services and unit replacements.
• Support other departments as needed.
• Perform related duties as directed by the Installation Manager.

Skills

HVACR experience

Customer communication

Reading instructions

Physical ability

Sales lead development

Driver's license

Education

High school diploma or equivalent

Job description

The Senior Installation Technician reports to the Installation Manager and is responsible for performing a wide range of HVACR activities for industrial, commercial and residential customers. Customer-based activities require an individual possessing traits of decisiveness, initiative, tact, judgment, integrity, dependability, and the ability to communicate in a technically credible manner.

Benefits

• Full-Paid Health & Dental Insurance Premiums for Employee & Spouse
• Employer matched Retirement Savings
• Sign-On Bonus
• Relocation Bonus
• Competitive Compensation & Wage Matching
• Low-Pressure, Supportive Company Management
• Opportunity to Shape the Future of the Company

Duties Include:

• Assisting the Installation Manager in the planning, organizing, motivating, controlling of human and other resources in support of the Department jobs, assignments, sales and goals.
• Leading installation teams in the timely, efficient and profitable accomplishment of assigned jobs and tasks.
• Performing special or complicated installation activities without assistance, as required.
• Training Installation Department and other employees on installation-related subjects, including call-back prevention, installation protocols, and lessons learned.
• Conducting quality control inspections of installation jobs, monitoring the technical progress of newly assigned installation employees including start-up proceedings, as assigned.
• Conducting point-of-work sales of IAQ services, unit components, unit replacements, add-on units, residential service contracts, and developing lead referrals for the sales staff.
• Conducting non-installation, lead-technician level work in support of other departments, as assigned.
• Performing related duties as directed by the Installation Manager.

Qualifications:

• High school diploma or equivalent.
• Two or more years of successful and full-time HVACR experience, either as a service or installation technician.
• Good oral and reading skills, including the ability to read and apply manufacturers' installation instructions and to clearly communicate with residential, commercial, and industrial customers, suppliers, and other employees.
• Physical ability to perform all duties noted above under the conditions, circumstances, and extreme weather conditions existent in (state).
• Interest and initiative in maintaining his/her HVACR skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities.
• Interest and initiative in getting trained to develop point-of-service sales techniques including developing sales leads and conducting sales of unit replacements, add-on units, IAQ services, and service contracts.
• Current Driver’s License and the ability to operate all types of vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current insurance carrier.
• Ability to work efficiently given time pressures, non-standard schedule, extreme weather conditions, varying customer needs and demands, and backlog constraints.
• Experience, knowledge and proven skills in accurately diagnosing and efficiently accomplishing a job to the mutual benefit of the customer and employer.