Installation Technician

Viccarone Heating & Air Conditioning; Strongsville (OH); On-site; Full time

Benefits offered by this job

401(k)

Competitive salary

Health insurance

Paid time off

Flexible scheduling

Opportunities for advancement

Job summary

A leading HVAC company based in Strongsville, Ohio, is looking for an Installation Technician. The role involves performing HVACR installation jobs for diverse customers, assisting in the training of new employees, and conducting sales of quality services. Candidates should be high school graduates with a post-secondary HVACR program and at least one year of experience. Strong communication skills and a valid operator's license are essential for success.

Qualifications

• High school graduate and graduate of a post-secondary HVACR program of instruction of two or more years.
• One or more years of successful full-time HVACR experience as a technician.
• Current state operator's license with insurability.

Responsibilities

• Performing HVACR installation jobs efficiently.
• Assisting in training new technicians.
• Conducting point-of-work sales for services.

Skills

Good oral and reading skills

Ability to communicate effectively

Physical ability to perform under various conditions

Initiative in self-study

Point-of-service sales techniques

Education

High school graduate and post-secondary HVACR program

Job description

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Paid training
• Careers Advancement Opportunities
• Flexible scheduling
• Competitive compensation
• Year-round work
• Spiffs, rewards, & employee contests

The Installation Technician reports to the Installation Manager and is responsible for performing a range of HVACR installation jobs for industrial, commercial, and residential customers. Customer-based activities require an individual possessing traits of decisiveness, initiative, tact, judgment, integrity, dependability, and the ability to communicate in a technically credible manner. Job-related contact can occur with virtually all demographic groups, with the majority of working contacts being customers, other Viccarone Heating & Air Conditioning technicians, the Installation Manager, the Estimator and the Parts Runner.

Representative Duties

• Serving as a member of ad hoc Installation Department teams which are organized to conduct HVACR installation jobs in an efficient and timely manner.
• Performing routine HVACR installation activities without direct oversight or on-site assistance.
• Assisting Senior Installation Technicians in training of new Viccarone Heating & Air Conditioning employees on installation related subjects, including callback prevention and installation protocols.
• Conducting point-of-work sales of Indoor Air Quality services, unit components, unit replacements, add-on units, and referrals for the Viccarone Heating & Air Conditioning sales staff.
• Conducting non-installation work in support of the IAQ and Service Departments, as assigned.
• Performing related duties as directed by the Installation Manager.

Job Qualifications

• High school graduate and graduate of a post-secondary HVACR program of instruction of two or more years in duration.
• One or more years of successful and full-time HVACR experience, either as a service or commercial installation technician.
• Good oral and reading skills, including the ability to read and apply manufacturers' installation instructions and clearly communicate with residential, commercial, and industrial customers, suppliers, and other Viccarone Heating & Air Conditioning employees.
• Physical ability to perform all duties noted above under the conditions, circumstances, and extreme weather conditions existent in (state).
• Interest and initiative in maintaining his/her HVACR skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities.
• Interest and initiative in getting trained to develop point-of-service sales techniques including developing sales leads and conducting sales of unit replacements, add-on units, IAQ services, and service contracts.
• Current (state) operator's license and the ability to operate all types of vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current Viccarone Heating & Air Conditioning insurance carrier.
• Ability to work efficiently given time pressures, non-standard schedule, extreme weather conditions, varying customer needs and demands, and backlog constraints.