Senior Inside Tech Support: Sanitary Valve Applications

Csidesigns; Springfield (MO); On-site; USD 38,572 - 45,460; Full time

Benefits offered by this job

Health and wellness benefits

Paid time off

Tuition reimbursement

Internal career advancement opportunities

Job summary

Csidesigns is seeking an Application Specialist 2 in Springfield, MO to provide in-depth technical support for sanitary and hygienic valve applications. The role involves reviewing quotes and ensuring application accuracy through ERP systems while supporting customers via phone and email.

The ideal candidate will possess strong technical skills, 4-8 years of relevant experience, and a high school diploma, with a preference for further technical education. Join a growing team focused on continuous learning and customer service.

Qualifications

• 4-8 years of relevant technical support experience.
• Direct experience with sanitary/hygienic valves preferred.
• Comfortable working in ERP-based workflows.

Responsibilities

• Provide technical support for sanitary and hygienic valve applications.
• Validate and document quotes and orders in ERP systems.
• Generate training materials based on recurring issues.

Skills

Technical support

Valve selection and troubleshooting

ERP systems

Customer communication

Education

High school diploma

Technical Certification or college credits

Job description

Csidesigns is seeking an Application Specialist 2 in Springfield, MO to provide in-depth technical support for sanitary and hygienic valve applications. The role involves reviewing quotes and ensuring application accuracy through ERP systems while supporting customers via phone and email.

The ideal candidate will possess strong technical skills, 4-8 years of relevant experience, and a high school diploma, with a preference for further technical education. Join a growing team focused on continuous learning and customer service.