Senior Inside Sales Specialist & Process Leader

Csidesigns; Ceres (CA); On-site; USD 45,460 - 55,104; Full time

Benefits offered by this job

Health and wellness benefits

Paid time off

Tuition reimbursement

Opportunities for career advancement

Team events and community volunteer opportunities

Job summary

Csidesigns is seeking a senior Inside Sales Representative in Ceres, CA. This role requires strong communication skills and a proactive approach to managing customer interactions. You'll prepare and manage quotes, ensuring accuracy and timely delivery while collaborating with multiple teams.

The position offers a competitive pay of $33-$40 per hour and is essential for maintaining high customer satisfaction. Join us to be part of a growing team dedicated to exceptional service and continuous improvement.

Qualifications

• 6+ years experience in inside sales support or customer service.
• Experience in complex customer situations and product/process knowledge.
• Experience in the hygienic/sanitary process equipment industry preferred.

Responsibilities

• Serve as a primary point of contact for customers via phone and email.
• Prepare, review, and manage quotes and orders within ERP systems.
• Proactively manage open orders to ensure delivery accuracy.
• Communicate clearly when issues or changes arise.
• Collaborate closely with sales and vendors.
• Handle increased complexity and higher-risk situations.

Skills

Inside sales support

Customer support

Order management

Technical customer service

Problem-solving

Clear communication

Job description

Csidesigns is seeking a senior Inside Sales Representative in Ceres, CA. This role requires strong communication skills and a proactive approach to managing customer interactions. You'll prepare and manage quotes, ensuring accuracy and timely delivery while collaborating with multiple teams.

The position offers a competitive pay of $33-$40 per hour and is essential for maintaining high customer satisfaction. Join us to be part of a growing team dedicated to exceptional service and continuous improvement.