Senior Inside Sales & Quote Specialist

Csidesigns; Springfield (MO); On-site; USD 35,817 - 42,705; Full time

Benefits offered by this job

Health and wellness benefits

Paid time off

Tuition reimbursement

Career advancement opportunities

Company lunches and team events

Job summary

Csidesigns is looking for an Inside Sales Representative 2 in Springfield, MO. This role involves managing complex customer interactions and quotes, serving as the primary contact for customers via phone and email, and collaborating with various teams.

The ideal candidate will have 3-7 years of experience in customer support and order management, along with strong communication skills and ERP experience. Join a growing company with a team-oriented culture and competitive pay of $26-$31 per hour.

Qualifications

• 3-7 years experience in a customer support or inside sales role with increasing complexity.
• Experience managing complex quotes, orders, and requirements.
• Preferred experience in the hygienic/sanitary process equipment industry.

Responsibilities

• Serve as the point of contact for customers via phone and email.
• Manage quotes and orders in ERP systems.
• Proactively ensure delivery accuracy and follow-through.
• Communicate early when issues arise.
• Collaborate with sales and internal teams.
• Handle complex customer requests.

Skills

Customer support experience

Order management

Clear communication

ERP systems management

Complex quote management

Job description

Csidesigns is looking for an Inside Sales Representative 2 in Springfield, MO. This role involves managing complex customer interactions and quotes, serving as the primary contact for customers via phone and email, and collaborating with various teams.

The ideal candidate will have 3-7 years of experience in customer support and order management, along with strong communication skills and ERP experience. Join a growing company with a team-oriented culture and competitive pay of $26-$31 per hour.