Senior Inside Sales Representative

CSS; Rockford (IL); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Commission on sales

Job summary

CSS in Rockford, IL is seeking a Senior Inside Sales Representative to grow existing customer accounts and upsell products and services. You will own a book of larger, more complex accounts and collaborate with outside sales to hit overall targets.

This role emphasizes proactive selling, market awareness, and strong communication. You will work with a team, report trends, and may lead other ISRs in process improvements.

Qualifications

• Requires 4–5 years of sales experience and knowledge of inside sales processes.
• Strong written and verbal communication skills.
• Ability to multitask and work in a team environment.
• Proficiency with Microsoft Office.
• Willingness to travel up to 25%.

Responsibilities

• Meets and exceeds performance measurements based on volume budgets, profitability, penetration, efficiency objectives.
• Markets products and offers value-added services.
• Develops strong business relationships in growing existing accounts, prospects for opportunities within account base.
• Owns, qualifies, and develops opportunities passed from marketing, outside sales, national accounts.
• Keeps abreast of new products and acquires and shares competitive knowledge.
• Reports industry trends, competitive pricing and customer feedback to management.
• May function as the lead for other ISRs with respect to processes, systems, customers, etc.

Skills

Sales experience

Communication skills

Teamwork

Mentoring/coaching

Time management

Problem solving

Proactive selling

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Job description

As a Senior Inside Sales Representative, you will interact with existing customers to increase sales of the Company's products and/or services. You will obtain, create, and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. You willown a book of larger, more complex accounts and is proficient in all aspects of the inside sales process will a focus on proactive selling techniques to add business or expand current book of accounts. You will also collaborate with outside sales to ensure goals are being met.

Responsibilities:

• Meets and exceeds performance measurements based on volume budgets, profitability, penetration, efficiency objectives.
• Markets products and offers value-added services.
• Develops strong business relationships in growing existing accounts, prospects for opportunities within account base.
• Owns, qualifies, and develops opportunities passed from marketing, outside sales, national accounts.
• Keeps abreast of new products and acquires and shares competitive knowledge.
• Reports industry trends, competitive pricing and customer feedback to management.

• May function as the lead for other ISRs with respect to processes, systems, customers, etc.

Qualifications:

• High school diploma or equivalent required;Bachelor's degree preferred
• Requires in-depth knowledge and experience in Sales and Sales Administration (4-5 years)
• Strong computer skills, including Microsoft Office
• Demonstrated high level of sustained competency as a professional contributor
• Ability to perform multiple tasks simultaneously
• Ability to work in team environment and mentor/coach team members
• Strong written and verbal communications skills
• Ability to prospect and market concepts to existing and potential new accounts
• Ability to take action in solving problems while exhibiting judgment and realistic understanding of issues
• Ability to solve difficult and sometimes moderately complex problems; takes a new perspective using existing solutions and identifies key barriers/core problems and applies problem-solving skills to resolve complex situations
• Works independently with minimal supervision
• Preferred sales experience in electrical or distribution environment
• Ability to travel 0% - 25%

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** This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.**