Senior Inside Sales Account Manager

Kemper; Texas; Remote; USD 60,000 - 90,000; Full time

Job summary

Kemper is seeking a Senior Inside Sales Account Manager to develop the Inside Sales team and drive new business quotas. You will coordinate with leadership to ensure timely, high-quality execution of daily Inside Sales activities.

Responsibilities include onboarding agents, outbound calling, CRM updates, and preparing performance reports. The role requires strong communication, problem-solving, and time-management skills with potential travel for agent visits.

Qualifications

• College degree preferred.
• 5+ years of Inside Sales experience.
• 2 years of industry experience.
• Demonstrates effective and diplomatic oral and written communication skills.
• Must be flexible in nature and highly motivated self-starter.
• Basic PC skills including Word, Excel and PowerPoint.
• Should demonstrate time management skills.
• Should be a logical problem solver.
• Possible interest in career growth to outside sales (could require future relocation).
• Comfort level interpreting statistical data from company reports.

Responsibilities

• Lead onboarding & mentoring new Inside Sales Executives to hit new business quota.
• Execute outbound calls (20-50/day).
• Act as liaison between agency and company to resolve issues affecting growth.
• Maintain CRM data, prepare reports, and submit monthly territory documentation.
• Train agents on underwriting guidelines, procedures, and programs.
• Match agency to products offered.
• Occasional field travel to visit agents (once/year).
• Attend sales and education meetings and pursue career development.

Skills

Inside Sales experience

Communication skills

Time management

Problem solving

Self-starter

Education

College degree

Tools

Excel

PowerPoint

Job description

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

Location(s): Remote-TX

Position Summary

The Senior Inside Sales Account Manager will be primarily responsible for the skill development of Inside Sales team to achieve new business quota. Additional responsibilities include coordinating with Regional Sales Director/Manager to ensure the daily operations of Inside Sales Executives are executed at a quality rate.

Position Responsibilities

• Lead the on-boarding & mentoring new Inside Sales Executives to hit new business quota; Manage assigned agents to achieve new business quota each month. Obtain commitment from agency which coincides with achieving new business quota.
• Execute outbound calls (20-50/day)
• Company leader and liaison between agency and company personnel to identify and resolve issues which detract from profitable growth and positive company and agency perception (work with the field Regional Sales Manager in order to achieve team goals and agent growth).
• Manage and support Sales Executives with weekly or monthly performance reports, team meetings, call reports. Timely update of the CRM database, submission of qualified new agency appointments with all the required documentation, timely and detailed submission of monthly territory report, competitor worksheet, proper documentation for agency terminations.
• Train agents on company underwriting guidelines, procedures, programs, website and web rater. Educate agency on who to contact with questions.
• Manage and Match the agency to the products offered.
• Occasional Field Travel to visit agents (once/year).
• Attend periodic sales and education meetings as provided by the company. Seek assistance and advice from Manager for career development and career path. Attend and participate in industry related classes which further job proficiency. Effectively learn and execute the sales processes taught by the company and be accountable to performance objectives.
• Participate in agent functions and trade shows/conventions.

Position Qualifications

• College degree preferred.
• 5+ years of Inside Sales experience.
• 2 years of Industry experience.
• Demonstrates effective and diplomatic oral and written communication skills.
• Must be flexible in nature and highly motivated self-starter.
• Basic ability of operating computer (PC) is necessary including Work, Excel and PowerPoint.
• Should demonstrate time management skills.
• Should be a logical problem solver.
• Possible interest in career growth to outside sales (could require future relocation).
• Comfort level of interpreting statistical data from company reports is also necessary.
• Sponsorship is not accepted for this opportunity.

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.