Senior Inside Sales Account Manager

Kemper Corporation; Northern (KY); Hybrid; USD 55,000 - 90,000; Full time

Job summary

Kemper Corporation is seeking a Senior Inside Sales Account Manager in the United States to develop the Inside Sales team and help achieve new business quota. You will mentor new executives, manage agents, and coordinate with leadership to ensure high-quality daily operations.

The role requires strong communication, flexibility, and a proactive, self-starting attitude, with willingness to travel occasionally and participate in ongoing training.

Qualifications

• College degree preferred.
• 5+ years of Inside Sales experience.
• 2 years of industry experience.
• Demonstrates effective and diplomatic oral and written communication skills.
• Must be flexible and a highly motivated self-starter.
• Basic ability to operate a PC including Excel and PowerPoint.
• Should demonstrate time management skills.
• Logical problem solver.
• Interest in career growth to outside sales.

Responsibilities

• Lead onboarding & mentoring new Inside Sales Executives to hit new business quota.
• Manage assigned agents to achieve monthly new business quota.
• Execute outbound calls (20-50/day).
• Coordinate with Regional Sales Director/Manager to ensure daily operations are executed smoothly.
• Prepare weekly/monthly performance reports and maintain CRM data.
• Train agents on underwriting guidelines and programs.
• Occasional field travel to visit agents (once/year).
• Attend sales and education meetings and participate in industry classes.

Skills

Communication skills

Self-motivated

Time management

Problem solving

Education

College degree preferred

2 years of industry experience

Tools

CRM software

Microsoft Excel

PowerPoint

Job description

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. **Position Summary:**The Senior Inside Sales Account Manager will be primarily responsible for the skill development of Inside Sales team to achieve new business quota. Additional responsibilities include coordinating with Regional Sales Director/Manager to ensure the daily operations of Inside Sales Executives are executed at a qualityrate. **Position Responsibilities:*** Lead the on-boarding & mentoring new Inside Sales Executives to hit new business quota; Manage assigned agents to achieve new business quota each month. Obtain commitment from agency which coincides with achieving new business quota.* Execute outbound calls (20-50/day)* Company leader and liaison between agency and company personnel to identify and resolve issues which detract from profitable growth and positive company and agency perception (work with the field Regional Sales Manager in order to achieve team goals and agent growth).* Manage and support Sales Executives with weekly or monthly performance reports, team meetings, call reports. Timely update of the CRM database, submission of qualified new agency appointments with all the required documentation, timely and detailed submission of monthly territory report, competitor worksheet, proper documentation for agency terminations.* Train agents on company underwriting guidelines, procedures, programs, website and web rater. Educate agency on who to contact with questions.* Manage and Match the agency to the products offered.* Occasional Field Travel to visit agents (once/year).* Attend periodic sales and education meetings as provided by the company. Seek assistance and advice from Manager for career development and career path. Attend and participate in industry related classes which further job proficiency. Effectively learn and execute the sales processes taught by the company and be accountable to performance objectives.* Participate in agent functions and trade shows/conventions. **Position Qualifications:*** College degree preferred.* 5+ years of Inside Sales experience.* 2 years of Industry experience.* Demonstrates effective and diplomatic oral and written communication skills.* Must be flexible in nature and highly motivated self-starter.* Basic ability of operating computer (PC) is necessary including Work, Excel and PowerPoint.* Should demonstrate time management skills.* Should be a logical problem solver.* Possible interest in career growth to outside sales (could require future relocation).* Comfort level of interpreting statistical data from company reports is also necessary.* Sponsorship is not accepted for this opportunity.*Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.*