Senior Inside Property Claims Adjuster

Allstate; United States; On-site; USD 69,000 - 118,000; Full time

Benefits offered by this job

Licensing Sign-on Bonus

Job summary

National General, an Allstate company, seeks an Inside Property Claims Adjuster to manage claims from investigation through resolution, gathering information, evaluating damages, reviewing coverage, and guiding customers through next steps. You will use critical thinking and virtual tools to make informed decisions without traveling for field work.

Ideal candidates will have residential property claims experience, coverage investigations, and knowledge of construction, home repair, and policy

Qualifications

• Experience handling residential property claims and coverage investigations.
• Strong knowledge of residential construction, home repair, and policy interpretation.
• Ability to guide and support junior adjusters and specialty teams.

Responsibilities

• Applies experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Litigation, Large Loss, Water Mitigation, Desk Review).
• For claims involving fraud or subrogation, partners with assigned reps to achieve best outcome.
• Identifies complex customer needs and meets them using appropriate customer service skills.
• Determines subrogation or fraud potential and how to handle.
• Demonstrates advanced understanding of company policies and relationships within the department.
• Handles investigations of all aspects of complex Homeowners first party claims with discretion and independence.

Skills

Case Management

Claims Administration

Claims Resolution

Claims Settlement

Customer Service

Damage Assessment

Insurance Administration

Insurance Underwriting

Multitasking

Negotiation

Property Claims

Property Damage

Relationship Management

Task Management

Time Management

Xactimate Estimating

Job description

National General, an Allstate company, seeks an Inside Property Claims Adjuster to manage claims from investigation through resolution, gathering information, evaluating damages, reviewing coverage, and guiding customers through next steps. You will use critical thinking and virtual tools to make informed decisions without traveling for field work.

Ideal candidates will have residential property claims experience, coverage investigations, and knowledge of construction, home repair, and policy