Senior Innovation Analyst - Tech Strategy & Systems

Southwest Airlines

Austin (TX)

Remote

USD 27,552 - 41,328

Full time

14 days+

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Job summary

Southwest Airlines in Austin seeks a Sr Technology Analyst to drive data analysis, process modeling, and IT solution design for complex airline projects. The role emphasizes collaboration with business and technical teams to translate requirements into practical outcomes.

You will analyze needs, define requirements, assess risks, and help deliver solutions that align with operational goals and customer needs. A graduate-level background and strong communication are essential.

Qualifications

  • Graduate degree or equivalent.
  • Strong in business analysis, requirements gathering, and process modeling.
  • Excellent communication and collaboration across teams.

Responsibilities

  • Apply information and capabilities of analysis, processes, tools, domains, project methods, requirements definitions, and testing to tackle a range of issues.
  • Collaborate with other Innovation Colleagues to provide guidance or solutions within their subject matter.
  • Identify strengths and gaps of alternative solutions, ends, or approaches and pursue opportunities to improve.
  • Gauge effort and value for solutions.
  • Apply business plans with broad knowledge of tech stages/designs.
  • Verify data and carefully review and validate the accuracy of own work using dependency ID processes in tech work.
  • Establish or follow prioritization cycles to drive work, completing tasks while maintaining momentum.
  • Express ideas, business or technical needs clearly and concisely in writing with appropriate levels of detail and consistency.
  • Monitor program risks, issues, and scope, ensuring appropriate priority, visibility, and escalation.
  • May perform other duties as assigned by Supervisors.

Skills

Business analysis
Process modeling
Communication
Cross-team collaboration
Requirements gathering
IT systems knowledge

Education

Graduate

Job description

Southwest Airlines in Austin seeks a Sr Technology Analyst to drive data analysis, process modeling, and IT solution design for complex airline projects. The role emphasizes collaboration with business and technical teams to translate requirements into practical outcomes.

You will analyze needs, define requirements, assess risks, and help deliver solutions that align with operational goals and customer needs. A graduate-level background and strong communication are essential.

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