Senior Infusion & Scheduling Coordinator

NYU Langone Hospitals; New York (NY); On-site; USD 60,000 - 81,000; Full time

Job summary

NYU Langone Hospital—Brooklyn in Brooklyn, NY, is seeking a Senior Infusion Associate to support Medical Office and Infusion Intake operations within the Perlmutter Cancer Center. The role assists with post-visit scheduling, pre-authorizations, and front desk coverage, coordinating with multiple departments to ensure smooth patient flow and accurate demographic data.

Qualifications include a HS diploma and 3 years of medical clerical experience; knowledge of medical terminology and physician

Qualifications

• 3 years of relevant medical clerical experience.
• Prior physician practice experience.
• Knowledge of medical terminology.

Responsibilities

• Provides reception assistance, screens telephone callers, handles messages, directs calls as needed.
• Gathers patient demographic data, collects insurance information, verifies eligibility, takes photos, and enters demographics.
• Schedules routine appointments and coordinates inter-department scheduling for specialists visits.
• Schedules procedures/surgeries and coordinates pre-procedure testing with other departments.
• Obtains pre-authorizations and monitors scheduling queues for infusion, office, and lab visits.
• Maintains physician and patient schedules, procedure calendars, and OR schedule; covers front desk as needed.
• Answers patient questions to ensure understanding and satisfaction; maintains confidentiality.
• Maintains cooperative relationships with physicians, nurses, and staff.
• Performs other duties as assigned.

Skills

Medical terminology

Education

High School diploma

Tools

Scheduling software

Job description

NYU Langone Hospital—Brooklyn in Brooklyn, NY, is seeking a Senior Infusion Associate to support Medical Office and Infusion Intake operations within the Perlmutter Cancer Center. The role assists with post-visit scheduling, pre-authorizations, and front desk coverage, coordinating with multiple departments to ensure smooth patient flow and accurate demographic data.

Qualifications include a HS diploma and 3 years of medical clerical experience; knowledge of medical terminology and physician