Senior Infrastructure Tech Lead - Remote AI & Cloud Ops

3409 Genpact LLC; New York (NY); Remote; USD 80,000 - 100,000; Full time

Job summary

Genpact is seeking a Sr. Tech Lead - Infrastructure Services S to lead IT operations, oversee infrastructure, systems, and applications, and drive security and compliance across the enterprise.

You will collaborate with cross-functional teams, develop policies, monitor performance, and mentor the team in a fast-moving AI-enabled environment. The role offers opportunities to shape AI-driven infrastructure solutions and contribute to enterprise-scale initiatives.

Qualifications

• Bachelor's degree or higher in Computer Engineering, Information Systems, IT, or related field.
• Minimum experience leading IT operations and infrastructure teams.
• Experience with IT security, compliance, and audits.

Responsibilities

• Lead and manage the IT operations team.
• Oversee IT infrastructure, systems, and applications to ensure optimal performance and availability.
• Develop and implement IT policies and procedures to improve operational efficiency.
• Collaborate with cross-functional teams to support IT projects and initiatives.
• Monitor and analyze system performance metrics to address issues proactively.
• Provide technical guidance and support to team members on complex IT issues.
• Conduct regular assessments and audits of IT systems to ensure security compliance.
• Stay updated on emerging technologies and trends to drive continuous improvement.

Skills

Agile Methodology

Applications Support

Backup Management

Change Management

Cloud Applications

Database Administration

Database Maintenance

Database Management

Database Monitoring

Executive Presence

People Leadership

Security Operations Management

OS management

Server Infrastructure

Education

Bachelors - Computer Engineering

Bachelors - Database Management

Bachelors - Information Systems

Bachelors - Information Technology

Bachelors - Network Engineering

Tools

Oracle Exadata Database Machine

Oracle Solaris

CCNA

Job description

Genpact is seeking a Sr. Tech Lead - Infrastructure Services S to lead IT operations, oversee infrastructure, systems, and applications, and drive security and compliance across the enterprise.

You will collaborate with cross-functional teams, develop policies, monitor performance, and mentor the team in a fast-moving AI-enabled environment. The role offers opportunities to shape AI-driven infrastructure solutions and contribute to enterprise-scale initiatives.