Senior Infrastructure Services Engineer - 24/7 Ops & Automation

Neurealm Company; Princeton (NJ); On-site; USD 123,000 - 151,000; Full time

Job summary

Neurealm Company in Princeton, NJ is seeking a Senior Engineer – Infrastructure Services to monitor and support business-critical applications and infrastructure 24/7. You will drive ITIL-based incident and problem management, automate operations with PowerShell, and optimize performance through tuning and capacity planning.

You will lead and mentor operations teams, collaborate with IT stakeholders, document processes, and report on performance while pursuing continuous improvement and

Qualifications

• Bachelor of Science in Technology, Computer Science, Engineering, Electronics Engineering, Information Technology, Electronics and Communication Engineering, or Computer Information Systems.
• 5+ years of experience in a related role offering or IT analysis, senior systems engineering, or network administration.

Responsibilities

• Monitor and support business-critical applications and infrastructure to ensure 24/7 availability.
• Manage incidents and problems through ITIL processes, including diagnosis, resolution, escalation, root-cause analysis, and communications.
• Automate and optimize IT operations with PowerShell scripts and workflow improvements.
• Lead, document, and report on performance, including mentoring support teams and maintaining process documentation.

Skills

Leadership

Mentoring

Incident management

Education

Bachelor of Science in Technology

Tools

PowerShell

Active Directory

CyberArk

CrowdStrike

Cisco Networking

ITIL

Incident & Problem Management

Job description

Neurealm Company in Princeton, NJ is seeking a Senior Engineer – Infrastructure Services to monitor and support business-critical applications and infrastructure 24/7. You will drive ITIL-based incident and problem management, automate operations with PowerShell, and optimize performance through tuning and capacity planning.

You will lead and mentor operations teams, collaborate with IT stakeholders, document processes, and report on performance while pursuing continuous improvement and