Senior Infrastructure Engineer - GBS IND

Bank of America

Indiana

On-site

USD 16,000 - 38,000

Full time

14 days+

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Job summary

Bank of America is seeking a Senior z/OS systems programmer to provide 24x7 support for large scale z/OS parallel SYSPLEX environments. The role requires 10–12+ years of experience, expertise in IBM mainframe tools, and strong problem-solving skills.

Location includes Mumbai/Hyderabad/Chennai/Gurugram with on-site work requirements and rotational shifts. You will interact with data center teams, applications, and vendors to maintain robust mainframe operations.

Qualifications

Bachelor-level degree in engineering or equivalent with strong mainframe background.
Minimum 10–12+ years of experience in z/OS system programming and mainframe environments.
Strong problem solving, debugging, and vendor interaction skills.

Responsibilities

Lead 24x7 mainframe support for z/OS environments.
Provide technical guidance to Data Center Operations and development teams.
Perform software installation, maintenance, testing, and documentation of procedures.
Conduct root cause analysis and coordinate with IBM and vendors.

Skills

COBOL programming

Java programming

SMP/E

JES2/JES3

JCL/ISPF/REXX

Education

B.Tech/BE/MTech/ME

Tools

SMPE

JES2

JES3

JCL

ISPF

REXX

Job description

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

Core Technology Infrastructure (CTI), part of the Global Technology & Operations organization, consists of more than 6,600 employees worldwide. With presence in more than 35 countries, TI designs, builds, and operates end-to-end technology infrastructure solutions and manages critical systems and platforms across the bank. TI delivers industry-leading infrastructure products and services to the company's employees, customers, and clients around the world.

Job Description*

Senior z/OS systems programmer with a minimum of 7-10 years of experience. The position provides technical support for multiple large scale z/OS parallel SYSPLEX environments running multi-tiered applications making heavy use of various vendor products. The functions of the position include technical guidance and advice to Data Center Operations, support teams, application developers and end users. Software implementation, maintenance, certification testing, development and documentation of operational procedures. Problem debugging and root cause analysis, interaction with software vendors. The group this position is part of provides 24x7 support for production systems and therefore will require some off-hours and weekend work.

Responsibilities*

The operating systems programmer role is instrumental in delivering key infrastructure initiatives, including ARC recovery and z16 server upgrades, as well as operating systems upgrades and security patching.

7+ years of experience as a system programmer and experience in providing technical support for Mainframe Services z/OS Platform Engineering and related IBM Z hardware support.

SMPE -Configure SMPE,Order Software, Install Software.
Assembler Programming - Analyze svcdump, logrec diagnostic data.
zOSMF - Install software release upgrades using dialogs, Build software maintenance workflows.
IBMLINK - Order software, Create IBM problem ticket, Research IBM software issues.
RACF -Develop software security.
SYSPLEX - Configure Coupling Facility policies.
HMC -Configure server , Configure monitor server Ops (IPL Profiles), Configure HMC security.
Debug Tools - Analyze diagnostic data.
EREP - Analyze logrec diagnostic data.
GTF - Capture diagnostic data.
IPCS - Analyze scvdump diagnostic data.
SLIP - Capture diagnostic datra.
Rexx Programming - Develop, maintain system exits, utilities.

Requirements*

Education•

B.Tech. /BE/Mtech/ME

Certifications If Any: NA

Experience Range•

10-12+ years

Foundational skills*

Essential Skills (Technical / Business Domain / Managerial/ Soft skills)

Technical

COBOL programming Configure COBOL compiler, LE runtime
Java programming Configure Java runtime
HCD Configure server, devices (gens)Windows Install client/server software
HMC Configure server

Must have a strong understanding of IBM Mainframe z/OS operating system, control, structure, logic, security.

Must possess working knowledge of IBM z/OS system and subsystem software and components with experience to support, develop and enhance tools and methodologies for managing large scale global deployment.

Must be proficient with problem determination, analysis and resolution.

Must have extensive understanding of IBM zEnterprise server hardware and facilities

Must have strong knowledge and experience with SMP/E, JES2, JES3, .JCL, ISPF dialog management, REXX.

Desired skills