Senior Infrastructure Engineer
Job Type: Permanent Full Time. Location: Cleveland, OH, Pittsburgh, PA, or Dallas, TX (5 days onsite). This role supports enterprise infrastructure platforms for a major banking client.
We are seeking a highly motivated Sr. Infrastructure Engineer to support and enhance enterprise infrastructure platforms. This role will maintain secure, scalable, and highly available infrastructure environments across servers, databases, middleware, networking, and cloud platforms. Ideal candidate has experience in vulnerability management, complex enterprise systems, strong troubleshooting, automation, reliability, and operational excellence.
Responsibilities
- Manage and support enterprise infrastructure environments across Linux/Unix and Windows servers; virtualized and cloud environments; middleware and application hosting platforms.
- Monitor infrastructure health, performance, and system availability.
- Troubleshoot and resolve infrastructure incidents, outages, and performance bottlenecks.
- Support deployment, configuration, and maintenance of infrastructure components.
- Collaborate with application, database, network, security, and DevOps teams.
- Implement infrastructure automation and operational improvements.
- Perform root cause analysis (RCA) and support continuous improvement initiatives.
- Maintain system documentation, operational procedures, and architecture diagrams.
- Ensure compliance with enterprise security, audit, and banking regulatory requirements.
- Support disaster recovery, backup, and high availability strategies.
- Participate in on‑call support rotations and incident management processes.
Qualifications
- Bachelor's degree or higher in Computer Science or equivalent preferred but not required.
- 5+ years of experience with Linux/Unix and Windows server administration.
- 5+ years of experience in infrastructure monitoring and observability tools.
- Subject matter expertise in Sysdig.
- Strong experience with server provisioning and configuration management.
- Good knowledge of networking fundamentals (DNS, TCP/IP, load balancing, firewalls); enterprise storage and backup solutions.
- 5+ years of experience with shell scripting; Python or PowerShell.
- Familiarity with CI/CD pipelines and DevOps practices.
- Experience supporting enterprise applications and middleware platforms.
- Experience supporting database environments (Oracle, SQL Server, DB2, PostgreSQL, etc.).
- Strong troubleshooting and incident management capabilities.
- Experience performing root cause analysis (RCA).
- Understanding of system performance tuning and capacity planning.
- Experience working in high‑availability and mission‑critical environments.
Desired Skills
- Experience in banking or financial services industry is a plus.
- Exposure to cloud platforms – AWS, Azure or GCP.
- Experience with Kubernetes.
- Experience with monitoring tools such as Splunk, Dynatrace, AppDynamics, Grafana, or Prometheus.