Senior Infrastructure Engineer

Penn Information Systems & Computing; Philadelphia (Philadelphia County); On-site; USD 120,000 - 160,000; Full time

Job summary

University of Pennsylvania is seeking a Senior Infrastructure Engineer responsible for engineering, operating, and advancing enterprise infrastructure services focused on backup and data protection, storage, and virtual server hosting. The role requires deep knowledge of Cohesity, Veeam, Rubrik, NetApp, VMware, and Nutanix, with collaboration across infrastructure and security teams.

You will design, implement, and optimize backup and recovery platforms, contribute to disaster recovery

Qualifications

• Bachelor’s degree in Computer Science, IT, Engineering, Information Systems, or related field.
• 10 years of experience in enterprise infrastructure preferred.
• Extensive experience engineering and supporting enterprise backup and data protection.

Responsibilities

• Engineer, operate, and enhance backup, data protection, storage, and virtual server infrastructure.
• Serve as a senior engineer for the enterprise backup and data protection service.
• Design, implement, administer, troubleshoot, and optimize backup and recovery platforms.
• Develop backup policies, retention strategies, and recovery procedures.
• Support disaster recovery, cyber-recovery, and data resiliency capabilities.
• Monitor and optimize backup infrastructure for performance and reliability.
• Provide engineering support for VMware and Nutanix hosting environments.
• Advance automation, monitoring, and documentation to raise reliability.
• Collaborate with cross-functional teams to deliver secure services.

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering, Information Systems, or a related technical field

10 years of experience preferred

Tools

Cohesity

Veeam

Rubrik

NetApp

VMware

Nutanix

Job description

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Senior Infrastructure Engineer

Job Profile Title

Systems Administrator Senior

Job Description Summary

The Senior Infrastructure Engineer is responsible for engineering, operating, and advancing enterprise infrastructure services across backup and data protection, enterprise storage, and virtual server hosting. The primary focus of the position is backup and data protection, serving as a senior engineer for the University’s enterprise backup service and providing technical depth and coverage for the current service lead. The role designs, implements, administers, troubleshoots, and optimizes resilient backup and recovery platforms, with Cohesity experience preferred and experience with Veeam, Rubrik, or other leading enterprise backup technologies highly desirable. The position also contributes to enterprise storage services, including NetApp and comparable storage technologies, and to virtual server hosting, including VMware and Nutanix environments. The engineer is expected to work independently on complex infrastructure problems, improve automation and operational standards, support disaster recovery and cyber-recovery objectives, and collaborate across infrastructure, networking, cloud, cybersecurity, and application teams to deliver secure, reliable, and recoverable University services.

Job Description

Job Responsibilities

• Engineer, operate, maintain, and advance enterprise backup, data protection, storage, and virtual server infrastructure services.
• Serve as a senior engineer for the University’s enterprise backup and data protection service, providing technical depth and coverage for the service lead.
• Design, implement, administer, troubleshoot, optimize, and lifecycle-manage enterprise backup and recovery platforms, with primary emphasis on Cohesity and comparable technologies such as Veeam and Rubrik.
• Develop and maintain backup policies, retention strategies, recovery procedures, and data protection standards aligned with University requirements.
• Support and improve disaster recovery, cyber-recovery, data resiliency, and recoverability capabilities, including regular validation and testing of recovery processes.
• Monitor and optimize backup infrastructure for performance, capacity, reliability, availability, and successful recoverability.
• Lead troubleshooting and root-cause analysis of complex backup and infrastructure issues, including problems spanning storage, virtualization, networking, operating systems, and applications.
• Engineer and support enterprise storage services, including NetApp and comparable storage technologies.
• Perform storage provisioning, capacity planning, performance analysis, upgrades, lifecycle management, and troubleshooting.
• Provide engineering support for virtual server hosting environments, including VMware and Nutanix platforms.
• Develop and improve automation, monitoring, documentation, operational procedures, and engineering standards to increase service reliability and operational efficiency.
• Participate in infrastructure architecture, technology evaluations, platform migrations, upgrades, hardware refreshes, and strategic modernization initiatives.
• Collaborate with infrastructure, networking, cloud, cybersecurity, application, and other technical teams to deliver secure, reliable, resilient, and recoverable services.
• Work independently on complex technical initiatives and escalated infrastructure problems, providing senior-level technical analysis and recommendations.
• Provide technical mentorship and knowledge transfer to other engineers and administrators, helping strengthen team coverage and operational continuity.
• Other duties and responsibilities as assigned.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Information Systems, or a related technical field, and a 3 to 5 years of progressively responsible experience supporting enterprise infrastructure environments, or an equivalent combination of education, training, and relevant professional experience is required. 10 years of experience is preferred.
• Extensive experience engineering and supporting enterprise backup and data protection