Senior Infrastructure Engineer

Surescripts; Northern (KY); Hybrid; USD 135,000 - 165,000; Full time

Benefits offered by this job

Healthcare benefits

Generous PTO including parental leave

Pet insurance

401(k) with company match

Job summary

Surescripts is seeking a Senior Infrastructure Engineer to ensure optimal design, deployment, and operation of our IT infrastructure, including Private and Public Cloud environments. The role collaborates across Operations and Security to ensure secure, reliable performance and scalable infrastructure solutions.

The position focuses on security alignment, efficiency, and automation, with work arrangements offering flexible hybrid options and opportunities across enterprise systems.

Qualifications

• Bachelor’s degree in IT, computer science, information sciences or related field or equivalent experience.
• 5+ years of experience in systems engineering role.
• Hands-on public cloud implementation / administration.

Responsibilities

• Develop strategic goals and plans for systems and storage infrastructure (Public and Private).
• Conduct cost-benefit analyses of infrastructure systems, including new products and refreshing existing infra.
• Provide input on system design, feasibility, and budget considerations.
• Automate and streamline configuration and operation procedures.
• Support business continuity and disaster recovery planning (RPO/RTO).
• Design and deploy enterprise management tools and security compliance processes.

Skills

Analytical thinking

Problem solving

Fast learner

Communication

Education

Bachelor's degree in IT/CS

Tools

VMware vSphere

SAN storage

FC storage

ZFS storage

Public cloud

Automation tools

ServiceNow

ITIL

HIPAA

Job description

Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. We deliver insights at critical points of care for better decisions — from streamlining prior authorizations to delivering comprehensive medication histories to facilitating messages between providers. We're always interested in connecting with exceptional talent. This evergreen posting allows us to identify and engage candidates who may be a fit for current or future opportunities as our business grows. While there may not be an active opening at the time of your application, we'd love to learn more about you. Please note: Because this is an evergreen posting, there may not be an immediate hiring timeline. Our recruiting team will reach out if your qualifications align with a current or upcoming opportunity.

Job Summary

The Senior Infrastructure Engineer will ensure the optimal implementation of Surescripts’ technology infrastructure. This includes designing, documentation, developing, installing, configuring, maintaining, supporting, and optimizing IT infrastructure with alignment to security, including Private and Public Cloud infrastructure and enterprise software solutions. This role will work within the Infrastructure Engineering group and across Operations and Security to ensure secure, reliable and efficient Operations.

Responsibilities

• Participate in development of strategic goals and plans for systems and storage infrastructure both Public and Private, capacity planning and the Automation of administrative tasks.
• Conduct cost benefit analysis of infrastructure systems and technology solutions including new products / services as well as maintaining / refreshing existing infrastructure.
• Provide input / feedback regarding system design and implementation, including technical feasibility, budgetary considerations, enterprise alignment / consistency, etc.
• Improve or replace legacy processes by automating / streamlining Document system configuration and operation procedures
• Work with stakeholders to ensure existence and viability of Business Continuity / Disaster Recovery planning, including identification of key infrastructure, RPO / RTO, and likely points of failure
• Design, document, Implement and deploy enterprise management tools, improve/automate security compliance processes in our Public and Private environments
• Manage and maintain both Public and Private (Hybrid) infrastructure
• Develop and deploy methodologies for testing system performance, validating health providing statistics and reports
• Provide escalation support for Operation issues, as well as resolution of complex technical problems across technology departments.

Qualifications

Basic Requirements:

• Bachelor’s degree in IT, computer science, information sciences or related field or equivalent experience
• 5+ years of experience in systems engineering role
• Experience with: VMware technologies (vSphere / ESXi 8x)
• Enterprise storage technologies such as (SAN, FC, ZFS)
• Technical knowledge of server operating systems
• Managing Active Directory and Group Policy Objects
• Hands‑on Public cloud implementation / administration
• Automation experience with common Automation/orchestration tools

Preferred Qualifications:

• Demonstrated aptitude for problem solving & analytical thinking
• VMware vSphere / ESXi
• Knowledge of enterprise storage and backup Solutions
• Experience with Surescripts’ software
• Knowledge of ServiceNow & ITIL methodologies
• Experience with HIPAA compliance requirements

Work Arrangement

Surescripts embraces flexibility through its Flexible Hybrid Work model for most positions. This model allows employees to work virtually while still utilizing our offices as collaboration centers. With alignment and agreement from your leadership, you can come and go from the office as needed.

Employment Eligibility

To be considered for employment, applicants must have a valid U.S. work authorization allowing work without restrictions with Surecripts in the U.S. At this time, we are unable to provide support or provide sponsorship for immigration benefits such as work visas. Additionally, we do not participate in academic training programs or work‑study programs through an academic institution that require employer endorsement of F‑1/CPT or F‑1/STEM.

Benefits and Compensation

At Surescripts, base pay is one part of our Total Rewards Package (which may also include bonus, benefits etc.) and is determined within a range. The base pay range for this position is $134,600 - $164,600 per year. Your base pay may vary within or outside of this range depending on a number of factors, including (but not limited to) your qualifications, skills, experience, and location.

• comprehensive healthcare (including infertility coverage)
• generous paid time off including paid childbirth and parental leave and mental health days
• pet insurance
• 401(k) with company match and immediate vesting

To learn more, review the Keep You and Yours Healthy, Balancing Work and Life, and Where Talent Takes Shape links under the Better Benefits. Better Work. Better Life section of our careers site.

Additional Information

Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. We deliver insights at critical points of care for better decisions — from streamlining prior authorizations to delivering comprehensive medication histories to facilitating messages between providers.

Surescripts recognizes the importance of fostering an environment that leverages the unique contributions of all individuals and we are committed to providing reasonable accommodations to every applicant. If you need a reasonable accommodation for any portion of the employment process, please contact us at [e-mail].

Right to Work Statement: Surescripts participates in E‑Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.