Senior Infrastructure Engineer

Surescripts; Minneapolis (MN); Hybrid; USD 135,000 - 165,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

401(k) with company match

Job summary

Surescripts is seeking a Senior Infrastructure Engineer to ensure optimal design, deployment, and operation of our technology infrastructure, including Public/Private Cloud, storage, and security-aligned systems. You will collaborate across Operations and Security to maintain reliable, scalable IT services.

Responsibilities include automating processes, documenting configurations, and supporting disaster recovery planning while aligning with enterprise standards. A hybrid work model is available.

Qualifications

• Bachelor's degree in IT, computer science, information sciences or related field or equivalent experience
• 5+ years of experience in systems engineering role
• Experience with VMware technologies (vSphere/ESXi 8x)
• Enterprise storage technologies such as SAN, FC, ZFS
• Technical knowledge of server operating systems
• Managing Active Directory and Group Policy Objects
• Hands-on Public cloud implementation/administration
• Automation experience with common Automation/orchestration tools

Responsibilities

• Participate in development of strategic goals and plans for systems and storage infrastructure (Public/Private).
• Conduct cost-benefit analyses of infrastructure systems and technology solutions.
• Provide input on system design and implementation (feasibility, budget, enterprise alignment).
• Improve or replace legacy processes by automating/streamlining.
• Document system configuration and operation procedures.
• Support Business Continuity/Disaster Recovery planning (RPO/RTO).
• Design, implement and deploy enterprise management tools; improve security compliance.
• Manage and maintain Public and Private (Hybrid) infrastructure.
• Develop/testing methodologies for system performance and health metrics.
• Provide escalation support for operational issues and complex technical problems across teams.

Skills

VMware vSphere/ESXi

Enterprise storage (SAN/FC/ZFS)

Server operating systems

Active Directory & Group Policy

Public cloud administration

Automation/orchestration tools

Education

Bachelor's degree in IT/CS or related field

Tools

ServiceNow

ITIL methodologies

Job description

Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. We deliver insights at critical points of care for better decisions - from streamlining prior authorizations to delivering comprehensive medication histories to facilitating messages between providers.

We're always interested in connecting with exceptional talent. This evergreen posting allows us to identify and engage candidates who may be a fit for current or future opportunities as our business grows. While there may not be an active opening at the time of your application, we'd love to learn more about you.

Please note: Because this is an evergreen posting, there may not be an immediate hiring timeline. Our recruiting team will reach out if your qualifications align with a current or upcoming opportunity.

Job Summary

The Senior Infrastructure Engineer will ensure the optimal implementation of Surescripts' technology infrastructure. This includes designing, documentation, developing, installing, configuring, maintaining, supporting, and optimizing IT infrastructure with alignment to security, including Private and Public Cloud infrastructure and enterprise software solutions. This role will work within the Infrastructure Engineering group and across Operations and Security to ensure secure, reliable and efficient Operations.

Responsibilities

• Participate in development of strategic goals and plans for systems and storage infrastructure both Public and Private, capacity planning and the Automation of administrative tasks.
• Conduct cost benefit analysis of infrastructure systems and technology solutions including new products / services as well as maintaining / refreshing existing infrastructure.
• Provide input / feedback regarding system design and implementation, including technical feasibility, budgetary considerations, enterprise alignment / consistency, etc.
• Improve or replace legacy processes by automating / streamlining
• Document system configuration and operation procedures
• Work with stakeholders to ensure existence and viability of Business Continuity / Disaster Recovery planning, including identification of key infrastructure, RPO / RTO, and likely points of failure
• Design, document, Implement and deploy enterprise management tools, improve/automate security compliance processes in our Public and Private environments
• Manage and maintain both Public and Private (Hybrid) infrastructure
• Develop and deploy methodologies for testing system performance, validating health providing statistics and reports
• Provide escalation support for Operation issues, as well as resolution of complex technical problems across technology departments

Qualifications

Basic Requirements:

• Bachelor's degree in IT, computer science, information sciences or related field or equivalent experience
• 5+ years of experience in systems engineering role
• Experience with:
  • VMware technologies (vSphere / ESXi 8x)
  • Enterprise storage technologies such as (SAN, FC, ZFS)
  • Technical knowledge of server operating systems
  • Managing Active Directory and Group Policy Objects
  • Hands-on Public cloud implementation / administration
  • Automation experience with common Automation/orchestration tools

Preferred Qualifications:

• Demonstrated aptitude for problem solving & analytical thinking
• VMware vSphere / ESXi
• Knowledge of enterprise storage and backup Solutions
• Experience with Surescripts' software
• Knowledge of ServiceNow & ITIL methodologies
• Experience with HIPAA compliance requirements

Surescripts embraces flexibility through its Flexible Hybrid Work model for most positions. This model allows employees to work virtually while still utilizing our offices as collaboration centers. With alignment and agreement from your leadership, you can come and go from the office as needed.

To be considered for employment, applicants must have a valid U.S. work authorization allowing work without restrictions with Surecripts in the U.S. At this time, we are unable to provide support or provide sponsorship for immigration benefits such as work visas. Additionally, we do not participate in academic training programs or work-study programs through an academic institution that require employer endorsement of F-1/CPT or F-1/STEM.

We're a midsize company. This means you're not just another employee ID number. Here, you can build real relationships and feel supported by truly awesome people with diverse backgrounds and talents in an innovative and collaborative work culture. We strive to create an environment where you can be yourself, share your ideas and work your way. We offer opportunities for employee development, as well as competitive compensation packages and extensive benefits.

At Surescripts, base pay is one part of our Total Rewards Package (which may also include bonus, benefits etc.) and is determined within a range. The base pay range for this position is $134,600 - $164,600 per year. Your base pay may vary within or outside of this range depending on a number of factors, including (but not limited to) your qualifications, skills, experience, and location.

Benefits include, but are not limited to, comprehensive healthcare (including infertility coverage), generous paid time off including paid childbirth and parental leave and mental health days, pet insurance, and 401(k) with company match and immediate vesting. To learn more, review the Keep You and Yours Healthy, Balancing Work and Life, and Where Talent Takes Shape links under the Better Benefits. Better Work. Better Life section of our careers site.