Senior Infra Solutions Architect – Network & Retail Ops

360 IT Professionals; Richmond (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

A technology services company is seeking an Infra Solutions Architect 5 with Infrastructure Management experience in Richmond, VA. This role involves managing infrastructure operations while developing long-term strategies. Candidates should possess strong skills in customer support, network design, and platform management. Experience in retail infrastructure support and excellent communication skills are crucial for success in this position. This role is offered on a contract basis.

Qualifications

• Experience in managing infrastructure operations and strategy.
• Strong background in customer support and helpdesk management.
• Proficient in network design and managing complex systems.

Responsibilities

• Support for store network operations and SLAs.
• Maintain and support existing systems to meet compliance.
• Create and manage performance metrics for operational success.

Skills

Experience in Infrastructure Management

Experience Managing helpdesk / customer support functions

Experience with Network Design and Management

Experience in Infrastructure support for retail

Experience in Server and application management and support including change control

Experience with System Engineering for windows and Linux based systems

Excellent Communication, leadership and negotiation skills

Experience with Mixed in house and outsourced Infrastructure

Job description

A technology services company is seeking an Infra Solutions Architect 5 with Infrastructure Management experience in Richmond, VA. This role involves managing infrastructure operations while developing long-term strategies. Candidates should possess strong skills in customer support, network design, and platform management. Experience in retail infrastructure support and excellent communication skills are crucial for success in this position. This role is offered on a contract basis.