SENIOR INFORMATION SYSTEMS ANALYST - EMERGENCY APPOINTMENT (HOMELESSNESS)

County of Los Angeles; California; Presencial; USD 95.000 - 135.000; Jornada completa

Descripción de la vacante

County of Los Angeles seeks an Emergency Senior Information Systems Analyst to lead requirements elicitation for large, complex systems and guide projects through the full lifecycle. The role supports homelessness services and housing initiatives, with an initial 90-day period under emergency ordering and potential for permanent appointment.

Applicants should have a degree in a relevant field and 2+ years of related IT analysis; alternative pathways exist for 1–3 years of related experience.

Formación

• Bachelor's degree in Computer Science, Information Systems, or related field.
• 2 years of recent experience in information systems analysis and design in a centralized IT organization.
• Alternate pathways allow 1 year at Analyst II or 3 years in similar roles.

Responsabilidades

• Leads elicitation and documentation of user requirements for large, complex systems.
• Coordinates change management documentation and approvals.
• Ensures requirements are met throughout the SDLC.
• Conducts interviews, workflow analysis, and design sessions.
• Evaluates products for fit with user, functional, and technical requirements.
• Develops implementation plans, test plans, and training materials.
• Monitors contractor compliance and manages project plans.
• Coordinates RFIs/RFPs/RFQs and evaluates proposals.
• Oversees testing (unit/integration) and user acceptance testing.

Conocimientos

Requirements elicitation

Documentation

Team leadership

Project planning

Vendor coordination

Educación

Bachelor's degree in Computer Science or related field

Herramientas

SharePoint

Power Platform

Power BI

Azure Cloud

SQL Server / MSSQL

Data visualization tools

Descripción del empleo

Type of Recruitment

Open Competitive - Emergency

Filing Dates

Applications will be accepted from Thursday, October 29, 2026, at 8:00 a.m. (PT) until Tuesday, November 3, 2026, 5:00 p.m. (PT). All applications must be received before5:00 p.m. (PT) on Tuesday, November 3, 2026, to be accepted.

Exam Number

HH2593A-EA

The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

The Department of Homeless Services and Housing is seeking qualified candidates to fill emergency Senior Information Systems Analyst vacancies related to the homelessness crisis.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

During your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent appointment to the Senior Information Systems Analyst position.

• Provides expertise and leadership in eliciting and documenting user requirements for large, highly complex new systems or system enhancements; ensures functional and technical requirements are fully documented.

• Coordinates change management documentation and ensures that approvals are managed according to departmental procedures.

• Ensures requirements are met throughout the systems development life cycle.

• Conducts interviews, performs workflow analysis, documents scope and objectives, and leads design sessions.

• Coordinates the research of commercial software to identify products that might meet departmental requirements; analyzes and documents products' ability to meet user, functional, and technical requirements.

• Evaluates impact, performs cost/benefit analysis, analyzes constraints, and assesses risk to support go/no go and build/buy decision-making for complex systems; coordinates preparation of detailed specifications, addressing scope and boundaries of the system, data requirements, algorithms, user functions, forms and reports, workflow, interfaces, security, audit trails, and business continuity requirements.

• Coordinates development and maintenance of implementation and conversion plans, including training and test plans.

• Develops, maintains, and coordinates project plans, including project reporting.

• Develops test scenarios for complex systems; prepares user acceptance test documentation; collaborates with system users to conduct user acceptance testing.

• Coordinates the identification and resolution of complex problems.

• Coordinates unit testing, integration testing, production simulation and load testing, and network testing.

• Reviews and approves technical systems documentation and user manuals.

• Coordinates the monitoring of contractor compliance.

• Develops and reviews requests for information (RFIs), requests for proposals (RFPs), requests for quotes (RFQs), statements of works (SOWs), etc., and participates in evaluation of proposals.

• Monitors systems compliance with established IT policies, procedures, guidelines, plans and standards.

• Leads team of analysts or mentor other analysts, as required.

• Coordinates the installation of software in support of business applications, as required.

• Coordinates the preparation of hardware and software specifications for procurement, as required.

For more information about this position, please visit the class specification: Senior Information Systems Analyst.

Requirements to Qualify

OPTION I: Graduation from an accredited college or university with a bachelor's degree* in Computer Science, Information Systems, or a closely related field. -AND- Two (2) years of recent, full-time, paid experience in information systems analysis and design in a centralized information technology organization**.

OPTION II: One (1) year of experience at the level of Information Systems Analyst II***.

OPTION III: Three (3) years of recent, full-time, paid experience in information systems analysis and design in a centralized information technology organization**.

You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.

Special Requirement Information

To receive credit for your education, include a copy of your official diploma or letter/certificate and official transcript from an accredited institution within seven (7) calendar days of the end of the filing period. Please submit documentation to [e-mail] and indicate your name, the exam name, and the exam number. The document should show the date the degree was conferred and be in English; if it is in a foreign language, it must be translated and evaluated for equivalency to U.S. standards. For more information on our standards for educational documents, please visit: https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf and https://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_ACE_Resource_Guide.pdf;

A centralized information technology (IT) organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official for the department or major organizational unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit.

In the County of Los Angeles, experience at the level of Information Systems Analyst II is defined as analyzes and defines requirements and business functions, designs functional systems specifications and tests and coordinates the implementation of new application systems and/or revisions to existing systems.

License

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Physical Class

II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Desirable Qualifications

• Experience working for a homeless, housing, service provider and/or similar public agency.
• Two (2) years of experience managing the a team that develops training materials, such as user guides, workflows, videos, etc. and delivering training sessions/workshops to increase system literacy and translate technical system functionality into clear instructions for non-technical users.
• Two (2) years of experience managing enterprise or cloud-based business systems, including system implementations, rollouts, enhancements, and related management initiatives.
• Two (2) years of experience implementing and utilizing business process modeling and requirements management tools to document business processes, develop and manage requirements, and support IT system implementation and process improvement initiatives.
• Two (2) years of experience within the last three (3) years working with one or more of the following technologies that support Homelessness Services systems within a public agency:
  1. Microsoft 365 Ecosystem: SharePoint, Power Platform, Microsoft Teams
  2. Server management and cloud services such as: IIS Server, Azure Cloud, or other Cloud-based server technologies
  3. Database management and data visualization software such as: Microsoft SQL Server (MSSQL), SSIS (SQL Server Integration Services, ETL), SSRS (SQL Server Reporting Services), Microsoft Power BI, Cloud-based platforms such Databricks, Snowflake, or BigQuery, or code-based analytics platforms such as R, Python, or SQL
  4. Database development: experience integrating database logic into web applications such as LA-HOP, RMS, UHA, or public facing interface

Exam Content

During your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

Social Security Number

Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

Computer and Internet Access at Public Libraries

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

Anti-Racism, Diversity, and Inclusion (ARDI)

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Department Contact Name

Neetu Sangtani

Department Contact Email

[e-mail]

Teletype Phone

[phone]