Senior Information Security Engineer

TTEC; Austin (TX); Remote; USD 70,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Senior Information Security Engineer, where you will play a crucial role in protecting the organization from data loss and security events. This remote position offers an exciting opportunity to work with cutting-edge technologies and collaborate with various teams to ensure a secure environment. With a focus on proactive monitoring and investigation, you will help shape the security landscape while enjoying a supportive and inclusive workplace culture. This role promises to be both challenging and rewarding, perfect for those passionate about cybersecurity.

Benefits

Medical, dental, and vision

Tax-advantaged health care accounts

Paid time off (PTO)

Tuition reimbursement

Access to thousands of free online courses

Annual incentive program

Qualifications

• Experience developing and documenting processes for others to follow.
• Ability to complete open-ended tasks with limited direction/supervision.

Responsibilities

• Investigate escalated security alerts and threat hunting leads.
• Conduct proactive monitoring, investigations, and mitigation of security events.

Skills

Cloud platform expertise (GCP, AWS, Azure)

Hands-on SOC experience

Strong foundational knowledge of core enterprise information technologies

Strong communication and interpersonal skills

Strong analytical skills

Tools

SIEM

EDR

email security

NGFW

threat intelligence

Job description

Be the spark that brightens days and ignite your career with TTECs award-winning employment experience. As a Senior Information Security Engineer working remotely in US, youll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!

What Youll DoInvestigate escalated security alerts and threat hunting leads across a variety of technologies (SIEM, EDR, email security, etc) for both on-prem and cloud environments, collaborating closely with Tier 1 SOC and with Threat Management team

• Develop, document, and refine standard operating procedures for investigation and response


• Maintain situational awareness of changes to threat landscape, industry trends, and internal operating environment


• Perform regular quality assurance reviews of Tier 1 SOC triage and investigative work


• Produce regular status reporting and metrics for SOC operations


• Youll interact frequently with other members of the Information Security teams, internal IT Operations and Engineering teams, and vendor technical resources.


• Youll report to the Security Operations manager. Your role is impactful as it protects TTEC from data loss and security events.

During a Typical Day, Youll

• Conduct proactive monitoring, investigations, and mitigation of security events


• Spend time understanding the environment you're responsible for and engage with various teams to gain further knowledge of the environment(s)


• Recognize potential, successful, and unsuccessful intrusion attempts and compromises through review and analysis of relevant event data


• Research new and evolving threats with potential to impact the monitored environment

What You Bring to the Role

• Cloud platform expertise (GCP, AWS, Azure) [must have]


• Hands-on SOC experience investigating and responding to security events across two or more of the following: SIEM, EDR, email security, NGFW, cloud platforms, threat intelligence


• Strong foundational knowledge of core enterprise information technologies and security principles


• Experience developing and documenting processes for others to follow


• Strong communication and interpersonal skills


• Ability to complete open-ended tasks with limited direction/supervision


• Strong analytical skills, attention to detail, and a sense of curiosity

What You Can Expect

• An annual incentive program


• Medical, dental, and vision


• Tax-advantaged health care accounts


• Financial and income protection benefits


• Paid time off (PTO) and wellness time off


• Tuition reimbursement and access to thousands of free online courses

Compensation

The anticipated range is $70,000 - $80,000/annual salary.Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. Visit https://www.ttecjobs.com/en/us-employee-benefitsfor more information.

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

#LI-Remote

bility, or protected veteran status.