Senior Industrial Engineer

PetSmart Store Support Group, Inc.; Phoenix, Northern (AZ, KY); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Pet-friendly environment

On-site gym

On-site events & adoptions

Sit & Stay Café

Lil Paws childcare

Job summary

PetSmart is seeking a Senior Industrial Engineer to optimize the distribution center’s efficiency, lead process redesigns, and drive continuous improvement across DC operations at our Phoenix Home Office.

The role requires Lean Six Sigma expertise, WMS experience, and cross-functional collaboration with operations, IT, and procurement to deliver measurable productivity gains.

Qualifications

• Bachelor's degree in Industrial Engineering or related field.
• Minimum of 5 years of experience in industrial engineering.
• Experience with distribution center optimization or similar environment.
• Strong analytical and communication skills.
• Proficiency in Lean Six Sigma preferred.

Responsibilities

• Process optimization within the distribution center to streamline workflow and reduce costs.
• Lead continuous improvement initiatives using Lean Six Sigma methods.
• Design and implement efficient workflows leveraging technology and labor resources.
• Identify and implement automation to improve efficiency and accuracy.
• Provide SME guidance on methods and contribute to proposed method changes.
• Lead Labor Standards Program; ensure consistent application of Labor Management System.
• Collaborate cross-functionally with operations, transportation, procurement, and IT.

Skills

SQL proficiency

Lean Six Sigma

Analytical skills

WMS experience

Project management

Communication

MOST

Labor standards

Education

Bachelor's degree in Industrial Engineering

Tools

WMS

Automation technologies

Material handling equipment

Job description

About the Team

The Supply Chain team focuses on keeping things moving across all aspects of our business. They make an impact by ensuring our products get from the vendors to the DCs to the stores in the most efficient and timely way. Their goal is to improve each step within the process, so we have the right product at the right place at the right time for our pet parents.

About the Location

Collaborative Work Environment:
At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

About the Job

Visa sponsorship is not approved for this role

Position Overview: We are seeking an experienced and highly motivated Senior Industrial Engineer to join our team at PetSmart. As a Senior Industrial Engineer, you will play a critical role in optimizing our distribution center's efficiency, productivity, and overall operational performance. You will lead and execute projects to enhance processes, implement best practices, and drive continuous improvement initiatives. The ideal candidate will have a strong background in industrial engineering principles, supply chain management, and distribution center operations.

DUTIES/RESPONSIBILITIES

• Process Optimization: Identify, analyze, and redesign key operational processes within the distribution center to streamline workflow, reduce cost, and drive productivity.
• Continuous Improvement: Lead and participate in continuous improvement initiatives, utilizing tools such as Lean Six Sigma to drive operational excellence and eliminate waste.
• Workflow Design: Design and implement efficient workflows, ensuring optimal utilization of technology, equipment, and labor resources to achieve operational targets.
• Technology Integration: Identify and implement technology solutions and automation to drive operational efficiency and accuracy.
• Methods: Subject matter expert in documented methods. Provide guidance to the operation on correct methods and consult on proposed methods changes.
• Labor Standards: Lead execution of the Labor Standards Program. Maintain standards and methods and be the subject matter expert on the Labor Management System. Ensure consistent execution across the network.
• Cross-functional collaboration: Work closely with cross-functional teams, including operations, transportation, procurement, and IT to improve distribution center operations in alignment with broader organizational goals.

SUPERVISORY RESPONSIBILITIES

• This position may have supervisory responsibilities.

CERTIFICATIONS/LICENSES/SKILLS

• PREFERRED: Proficiency in SQL; Experience with Lean Six Sigma or other process improvement methodology.
• Strong analytical skills, with the ability to collect, analyze, and interpret complex data sets to drive informed decisions.
• Experience with warehouse management systems (WMS), material handling equipment, and automation technologies.
• Excellent project management skills, including leading and executing projects from concept to implementation.
• Effective communication and interpersonal skills, with the ability to collaborate and influence across different levels of the organization.
• Experience using MOST and developing engineered labor standards.
• Experience with Warehouse and labor management systems.

EDUCATION/EXPERIENCE

• Bachelor's degree in Industrial Engineering or a related field. Master's degree is a plus.
• Minimum of 5 years of experience in industrial engineering, with a significant focus on distribution center optimization or a comparable environment.

Additional Job Considerations

• This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients.
• Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results.
• On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.

* This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position.

About the Culture

Our associates are the heart of Team PetSmart. Together, we’re building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams and challenge each other to be the best they can be.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
• On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
• “Top Dog” gymwith equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• “Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
• “Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunitiesto spend time doing good for causes close to heart
• Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.