Senior Industrial Automation Field Technician - Onsite

Rexel Group; Lubbock (TX); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K with Employer Match

Paid vacation and sick time

Tuition Reimbursement

Career Advancement Opportunities

Job summary

Rexel USA is seeking a Senior Industrial Automation Field Service Technician to join our team in Lubbock, TX. The role focuses on on-site service for process and discrete manufacturers, evaluating Rockwell hardware/software and networking equipment.

You will troubleshoot, perform drive startups, and aid in system modernization using Rockwell platforms such as RsLogix 5/500/5000, Studio 5000, or FactoryTalk.

Qualifications

• 7+ years of hands-on experience in industrial manufacturing
• Exposure to Lockout/Tagout standards and best practices
• Exposure to Arch Flash standards and best practices
• Experience with Industrial Control Systems including PLCs and motor/drive control
• Bachelor's or equivalent in engineering/tech preferred

Responsibilities

• Execute on-site procedures at customer facilities
• Collect current installed base through site walks
• Troubleshoot Rockwell automation products
• Communicate issues to management to prevent problems
• Mentor and coach other Field Service Technicians
• Develop relationships with customer stakeholders
• Present findings to technical and non-technical audiences
• Document activities in reports
• Assist in resolution of customer issues
• Lead or assist a team as needed

Skills

Rockwell Automation

Troubleshooting

Data collection

Team collaboration

Project coordination

Education

High School or GED

Associate degree

Bachelor’s degree

Engineering/Technology degree

Tools

RsLogix 5/500/5000

Studio 5000

FactoryTalk

HMI/SCADA systems

Job description

Rexel USA is seeking a Senior Industrial Automation Field Service Technician to join our team in Lubbock, TX. The role focuses on on-site service for process and discrete manufacturers, evaluating Rockwell hardware/software and networking equipment.

You will troubleshoot, perform drive startups, and aid in system modernization using Rockwell platforms such as RsLogix 5/500/5000, Studio 5000, or FactoryTalk.