Senior Incident Response Operations Engineer

Tokio Marine Global Services; Bala Cynwyd (PA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Job summary

Tokio Marine Global Services (TMGS) seeks an experienced Senior Incident Response/Operations Engineer for the Global Fusion Center US Operations. You will manage day-to-day security infrastructure, conduct proactive threat hunting, and lead incident response, driving automation and improvements across services.

You will partner with security teams, analysts, and vendors to swiftly detect, contain, and eradicate threats, while communicating findings to technical and non-technical audiences and

Qualifications

• 8+ years in operational cybersecurity roles.
• 3+ years hands-on incident response experience.
• Experience developing incident status for leadership.
• Threat hunting using intelligence data to proactively find suspicious behavior.
• Analysis of network and host-based security events.
• Proficient with Windows or Linux system administration.
• Proficient with PowerShell or Bash.
• Proficient with Windows Event Forwarding or syslog.
• Proficient in Python, Perl, or Ruby.
• Knowledge of TCP/IP and related protocols.

Responsibilities

• Lead security incident response in cross-functional environments.
• Monitor security systems to ensure performance and reliability.
• Implement and manage security tools and processes to detect and mitigate threats.
• Maintain security feeds and data integrity.
• Collaborate with level one analysts, affected teams, and vendors.
• Author threat detection rules and SOAR playbooks.
• Refine security operations metrics and SLIs/SLAs.
• Identify and implement security process automation to improve operations.
• Serve as SME for Security Operations and incident response.
• Provide guidance to partner security teams in threat mitigation.
• Communicate complex technical information clearly to technical and non-technical audiences.
• Build relationships with internal customers to enhance impact of the team.

Job description

Tokio Marine Global Services (TMGS) is the US-based operation of Tokio Marine Holdings, one of the largest global insurance groups in the world, headquartered in Tokyo, Japan. TMGS accelerates synergy and collaboration across the Tokio Marine Group by delivering core infrastructure services in the areas of actuarial services, internal audit, investor relations, and information technology. TMGS supports Tokio Marine’s operations across 46 countries and regions and more than 50,000 employees worldwide, serving as a hub for global innovation through a strong people strategy and sustainable international growth.

Job Summary:

As the Senior Incident Response/Operations Engineer under the Global Fusion Center US Operations, you will handle day-to-day maintenance of security infrastructure in addition to proactive threat hunting and incident response. Your role will be key in the development, installation, configuration, and continuous improvement of the global security operations service and be critical in the response to external and internal threats. This position will require a blend of technical expertise, analytical skills, and effective communication abilities to ensure swift and efficient handling of security events. You will also be expected to identify opportunities to automate and improve effectiveness of operations.

Essential Job Functions:

• Conduct security investigations and lead security incident response in a cross-functional environment and drive incident resolution
• Monitor security systems and infrastructure to support best performance and reliability
• Implement and manage security tools and processes, to detect and mitigate threats
• Maintain robust security feeds and ensure data integrity
• Proactively look for threats working with level one analysts, affected teams and security vendors.
• Author threat detection rules and subsequent SOAR playbooks
• Refine operational metrics, key performance indicators, and service level objectives to measure Security Operations and Incident Response services
• Identify and implement security process automation, continuously improving processes and tools.
• Be a technical subject matter expert for Security Operations and incident Response services.
• Provide expertise to partnered security teams in mitigation of those threats
• Communicate complex technical information clearly and concisely to both technical and non-technical audiences
• Collaborate with partner security teams to offer guidance and bolster support of the organization’s security infrastructure
• Build, cultivate, and maintain positive relationships with internal customers to identify and facilitate solutions to increase the impact of the team's work
• Influence and align the team’s vision and strategy

Other Functions:

• Follow proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the Company
• Perform special projects and other duties as may be assigned
• Establish and build strong working relations and partnerships with other teams, Group Companies, and senior management

Qualifications:

• 8 or more years of experience in an operational cybersecurity role
• 3 or more years of hands-on incident response experience
• Experience developing and delivering on incident and program status for leadership
• Experience in threat hunting including leveraging intelligence data to proactively find and iteratively investigate suspicious behavior across networks and systems
• Experience analyzing network and host-based security events
• Proficient System Administration with either Microsoft Windows or Linux
• Proficient with CLI shells such as PowerShell or bash
• Proficient with Security Log infrastructure configuration such as Windows Event Forwarding (WEF) or syslog
• Proficient in an interpreted language such as Python, Perl, or Ruby
• Familiarity with regular expressions
• Familiarity with Large Language Models tools such as Ollama
• Knowledge of operating systems, file systems, and memory structures on Windows, MacOS and Linux
• Knowledge of networking technologies, specifically TCP/IP and the related protocols
• Understanding of networks, operating systems, and architecture and how they affect the security posture of a company
• Strong problem-solving aptitude
• Demonstrated ownership of projects or tasks
• Strong verbal and written communication skills
• Demonstrated professionalism and a calm demeanor while dealing with complex or high-urgency situations

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.