Senior Implementations Program Lead

GXO Logistics, Inc; North Carolina; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Full health insurance (medical, dental

Vision

401(k)

Life insurance

Disability insurance

Job summary

GXO Logistics, Inc. seeks a Senior Manager, Implementations to drive project execution, planning, and delivery across complex supply chain implementations.

You will lead cross-functional teams, manage timelines and budgets, and collaborate with senior leadership to ensure successful site readiness and client satisfaction. The role emphasizes proactive risk management, playbook development, and on-site support to ensure projects meet business needs and GXO’s standards.

Qualifications

• Bachelor’s degree or equivalent related work or military experience.
• 4 years of experience managing multiple complex projects simultaneously of varying scope and size in a supply chain, logistics, or distribution environment.
• Strong knowledge of operational and financial drivers within supply chain environments.
• Solid understanding of change management processes and methodologies.
• Ability to adapt to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
• Ability to travel domestically up to 50%.

Responsibilities

• Create, manage, and implement project execution plans and production readiness testing.
• Provide project management and guidance to project team members to ensure timeline and budget compliance.
• Creatively problem solve to remove roadblocks and meet business needs.
• Collaborate with business process owners to identify and scope areas of opportunity.
• Provide leadership for project execution to internal departments and external clients; offer direction and guidance to the project team and communicate project requirements to internal and external stakeholders.
• Hold others accountable to project commitments.
• Influence without authority to achieve project goals.
• Develop a thorough understanding of the full scope of work including contracts, requirements, dependencies, schedules, budget, logistics, labor, materials, equipment and other pertinent project needs.
• Develop and maintain a cohesive project playbook with identifiable critical paths, task dependencies, and major milestones.
• Proactively identify project risks and develop and implement mitigation strategies.
• Establish solid collaboration and working relationships with senior leadership to support company goals.
• Ensure all new sites are set up for success to operate in the 'GXO Way'.
• Develop change management strategies to support project goals.
• Provide feedback and appropriately escape risks and/or project roadblocks.
• Support other project managers and project team members as needed.
• Provide on-site support as needed to ensure project success.
• Create and provide project status reporting for internal and external audiences.

Skills

Project management

Leadership

Change management

Analytical thinking

Problem solving

Communication

Education

Bachelor’s degree or equivalent related work or military experience

PMP certification

Job description

GXO Logistics, Inc. seeks a Senior Manager, Implementations to drive project execution, planning, and delivery across complex supply chain implementations.

You will lead cross-functional teams, manage timelines and budgets, and collaborate with senior leadership to ensure successful site readiness and client satisfaction. The role emphasizes proactive risk management, playbook development, and on-site support to ensure projects meet business needs and GXO’s standards.