Senior Implementations Manager, Logistics & Change Leader

GXO Logistics, Inc.; North Carolina; On-site; USD 110,000 - 170,000; Full time

Job summary

GXO Logistics, Inc. is seeking a Senior Manager, Implementations to drive operational efficiency and financial success through effective planning, execution, and on-time project delivery.

You will lead project teams, manage budgets, and coordinate with internal departments and external clients to meet business goals. The role requires strong project management skills, extensive supply chain knowledge, and the ability to navigate changing priorities.

Qualifications

• Bachelor's degree or equivalent related work or military experience
• 4 years of experience managing multiple complex projects simultaneously of varying scope and size in a supply chain, logistics, or distribution environment
• Microsoft Office proficiency
• Strong knowledge of operational and financial drivers within supply chain environments
• Solid understanding of change management processes and methodologies
• Ability to adapt to shifting priorities, demands, and timelines through analytical and problem-solving capabilities
• Ability to travel domestically up to 50%

Responsibilities

• Create, manage, and implement project execution plans and production readiness testing.
• Provide project management and guidance to project team members to ensure timeline and budget compliance.
• Creatively problem solve to remove roadblocks and meet business needs.
• Collaborate with business process owners to identify and scope areas of opportunity.
• Provide leadership for project execution to internal departments and external clients; offer direction and guidance to the project team and communicate project requirements to internal and external stakeholders.
• Hold others accountable to project commitments.
• Influence without authority to achieve project goals.
• Develop a thorough understanding of the full scope of work including contracts, requirements, dependencies, schedules, budget, logistics, labor, materials, equipment and other pertinent project needs.
• Develop and maintain a cohesive project playbook with identifiable critical paths, task dependencies, and major milestones.
• Proactively identify project risks and develop and implement mitigation strategies.
• Establish solid collaboration and working relationships with senior leadership to support company goals.
• Ensure all new sites are set up for success to operate in the 'GXO Way'.
• Develop change management strategies to support project goals.
• Provide feedback and appropriately elevate risks and/or project roadblocks.
• Support other project managers and project team members as needed.
• Provide on-site support as needed to ensure project success.
• Create and provide project status reporting for internal and external audiences.

Skills

Project management

Supply chain knowledge

Analytical/problem solving

MS Office proficiency

Change management

Budgeting

Cross-functional collaboration

Education

Bachelor's degree

Advanced degree in PM / Supply Chain

PMP certification

Lean Six Sigma certification

Job description

GXO Logistics, Inc. is seeking a Senior Manager, Implementations to drive operational efficiency and financial success through effective planning, execution, and on-time project delivery.

You will lead project teams, manage budgets, and coordinate with internal departments and external clients to meet business goals. The role requires strong project management skills, extensive supply chain knowledge, and the ability to navigate changing priorities.