Senior Implementation Manager - AI-Driven Grants

Euna Solutions; Atlanta (GA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Euna Solutions is seeking an Implementation Manager to guide state government grants programs through end-to-end deployment of Euna Grants. You will lead discovery, configure systems, deliver trainings, and coordinate cross-functional teams in a hybrid Atlanta environment.

The role requires deep grants expertise, client leadership, and a track record of embedding AI into daily workflows, with ability to manage complex, multi-stakeholder engagements across a portfolio.

Qualifications

• 5+ years of Customer Success, implementation, or account management experience.
• Working knowledge of grants management including grant types, funding compliance requirements, and reporting obligations.
• Demonstrated technical acumen configuring software and understanding data relationships. SaaS platforms experience.

Responsibilities

• Lead client discovery sessions to understand current-state processes, grant structure, stakeholder roles, and system requirements.
• Configure Euna Grants instances based on documented business requirements; develop configuration docs.
• Demonstrate deep knowledge of the grant lifecycle from pre-award to close-out and articulate Euna Grants role at each stage.
• Lead trainings across audiences from end users to agency leadership in virtual and written formats.
• Proactively identify and mitigate project risks; collaborate with Product on enhancements and cross-functional activities.
• Onboard new hires and contribute to team knowledge-sharing; embed AI tools into daily work.

Skills

Grants Management

Implementation Leadership

SaaS Configuration

AI Tools Adoption

Client Training

Stakeholder Management

Education

BA/BS degree or equivalent

Tools

GMS (Grants Management System)

Copilot

ChatGPT

Job description

Euna Solutions is seeking an Implementation Manager to guide state government grants programs through end-to-end deployment of Euna Grants. You will lead discovery, configure systems, deliver trainings, and coordinate cross-functional teams in a hybrid Atlanta environment.

The role requires deep grants expertise, client leadership, and a track record of embedding AI into daily workflows, with ability to manage complex, multi-stakeholder engagements across a portfolio.