Senior Implementation Manager

Kelly Services; Denver (CO); Hybrid; USD 74,000 - 99,000; Full time

Job summary

Kelly Services in Denver, CO is seeking a Senior Implementation Manager - RPO to drive end-to-end implementation of recruitment process outsourcing for global clients in a hybrid work setting.

You will lead discovery, design future-state processes, enable technology configurations (Workday, Taleo, iCims, SuccessFactors, Oracle), manage project plans, train stakeholders, and ensure on-time delivery while building strong client relationships.

Qualifications

• 5+ years’ experience in RPO implementation, talent acquisition operations, or consulting.
• Proven project management capability with large-scale, multi-region or global programs.
• Subject matter expertise in process mapping/documentation, change management, ATS/Recruiting technology (Workday, Taleo, iCims, SuccessFactors, Oracle, etc.).
• Proficiency in project management tools (SmartSheet preferred) and MS Office suite.
• Ability to build strong client relationships and drive consensus in cross-functional teams.
• Flexible schedule and willingness to support global project timelines; ability to travel as needed.
• Agile, innovative, strategic thinker, with strong communication and stakeholder management skills.

Responsibilities

• Serving as project manager, leading the full implementation lifecycle for RPO solutions.
• Facilitating discovery sessions, workshop planning, and process mapping with clients and internal teams.
• Designing and documenting future state processes, technology configurations, and best practices.
• Leading or supporting change management, training, and communication planning and execution.
• Managing detailed project plans, milestones, deliverables, and project meetings.
• Building strong relationships with client and internal stakeholders, delivering excellent partnership and post-launch stabilization.
• Identifying risks, tracking issues, and driving creative solutions for continuous improvement.

Skills

Project management

Process mapping

Change management

ATS/Recruiting tech

Client relationship building

Travel flexibility

Agile/strategic thinking

Communication

Tools

Workday

Taleo

iCims

SuccessFactors

Oracle

SmartSheet

MS Office

Job description

Hybrid

United States-Colorado-Denver 600 17th St.

Full time

14835

Together we change lives.

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.

No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You’ll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first – so your impact really will change lives.

Together we change lives.

Location: (RPO) Denver, CO (Hybrid)

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.

No matter where you are in your career journey, you can apply your knowledge and passion to move people, organizations, and communities forward. You’ll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team, we celebrate inclusion, caring, and collaboration. As a company, we value your contribution, we work with integrity, and we always put people first — so your impact really will change lives.

Our Sr. Implementation Manager - RPO drives successful client outcomes by managing the end-to-end implementation of recruitment process outsourcing (RPO) solutions for new and existing clients.

This role supports Kelly's global RPO projects, partnering with client stakeholders, internal COEs, and operations teams to deliver process design, technology enablement, and change management solutions. This position is part of an evolving global team and is ideal for someone who thrives in a hands-on, fast-paced, and innovative environment.

Key Responsibilities:

• Serving as project manager, leading the full implementation lifecycle for RPO solutions.

• Facilitating discovery sessions, workshop planning, and process mapping with clients and internal teams.

• Designing and documenting future state processes, technology configurations, and best practices.

• Leading or supporting change management, training, and communication planning and execution.

• Managing detailed project plans, milestones, deliverables, and project meetings.

• Building strong relationships with client and internal stakeholders, delivering excellent partnership and post-launch stabilization.

• Identifying risks, tracking issues, and driving creative solutions for continuous improvement.

Essential Knowledge, Skills, and Experiences:

• 5+ years’ experience in RPO implementation, talent acquisition operations, or consulting.

• Proven project management capability with large-scale, multi-region or global programs.

• Subject matter expertise in one or more: process mapping/documentation, change management, ATS/Recruiting technology (Workday, Taleo, iCims, SuccessFactors, Oracle, etc.).

• Proficiency in project management tools (SmartSheet preferred) and MS Office suite.

• Ability to build strong client relationships and drive consensus in cross-functional teams.

• Flexible schedule and willingness to support global project timelines; ability to travel as needed.

• Agile, innovative, strategic thinker, with strong communication and stakeholder management skills.

Base pay range: $73,875-$98,500 annually. Total compensation package and benefits applicable to the position - understanding that each person has uniqueprofessional and personal needs focused on your total well-being. Explore our range of benefits for full-time employees at: Kelly Services | People (benefitsatkelly.com).

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.

The annual base pay for this position is listed below. Final compensation will be based on experience and may vary by geographic location.

Total compensation package including benefits as applicable to the position – understanding that each person has unique professional and personal needs focused on your total well-being. Explore our range of benefits at: Kelly Services | People Regular Staff (https://rs.benefitsatkelly.com/index.html)

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.

Kelly is a team of experts driven by one belief: that the impact of the right person in the right job is limitless. Since inventing the staffing industry, we've spent 80 years helping people find work that enriches their lives and helping organizations build agile, high-performing workforces. Today, we operate across industries and geographies — from education and engineering to science, technology, and beyond — through staffing, outsourcing, and talent supply chain solutions designed to meet organizations wherever they are.

That belief shows up in everything we do. At Kelly, the right opportunity can change everything — for individuals, for businesses, and for the communities around them. No matter where you are in your career journey, you can apply your knowledge and passion to work that matters — contributing to real outcomes, growing your expertise, and helping shape Kelly's future. We're guided by a commitment to inclusion, integrity, and each other, building an environment where your contributions are valued and your impact is felt.

Ready to explore a career at Kelly? Introduce yourself by sharing your background, experience, and career interests. Our recruiters will review your profile and reach out when opportunities align with your skills, goals, and preferences.