Senior Implementation Manager

Regie.ai Co; Bellevue (WA); On-site; USD 110,000 - 150,000; Full time

Job summary

A leading software development company, Regie.ai, seeks an Implementation Manager to oversee the successful deployment and optimization of its AI-native sales engagement platform. This role demands collaboration with stakeholders, customization of features, and training for seamless integration into client organizations, ensuring they derive value quickly from Regie's services. With competitive pay and comprehensive benefits including medical and vision insurance, this position is ideal for experienced SaaS professionals looking to advance their careers in a dynamic environment.

Benefits

Medical insurance

Vision insurance

Flexible Spending Account

Health Savings Account

Short-term disability insurance

Long-term disability insurance

3 weeks accrued PTO

Paid sick leave

Paid parental leave

Qualifications

• 3-8 years in implementing and optimizing GTM SaaS solutions.
• Expertise in CRM functionalities and workflow designs.
• Familiarity with sales cycle and copywriting principles.

Responsibilities

• Lead deployment and optimization of the Regie platform for clients.
• Customize features for client requirements and integrate with existing systems.
• Conduct training sessions for users and document best practices.

Skills

Communication

Analytical skills

Problem-solving

Collaboration

Education

Bachelor's degree in Business Administration, Information Technology or Computer Science

Tools

CRM software

Salesforce (SFDC)

Job description

Direct message the job poster from Regie.ai

Regie.ai is a Series B-funded, AI-native sales engagement platform where pipeline generation gets done. By unifying human reps and AI agents in a single workflow, Regie.ai ensures every critical prospecting task is completed with structure, relevance, and precision.The amount of sales activity required to land a meeting has grown exponentially, yet traditional sales tools have failed to evolve to pick up the slack, leaving critical prospecting work undone. By consolidating multi-line dialing, enrichment, intent signals, email, and social automation, Regie.ai empowers reps and their AI Agents to deliver signal-driven engagement to every lead—eliminating tool chaos and powering a fully-worked TAM.

We are seeking a highly skilled and motivated Implementation Manager with specialized expertise in go-to-market SaaS products. As an Implementation Manager, you will be responsible for leading the successful deployment, configuration, and optimization of Regie for our clients. Your role will be instrumental in ensuring customers see value quickly when using the Regie platform and are set up for long term success before being handed off to our CS team.

Responsibilities

• Deployment Planning: Collaborate with stakeholders to assess business needs and develop the timeline for implementation.
• Configuration and Customization: Customize Regie features and functionalities to align with organizational requirements, ensuring seamless integration with existing systems and workflows.
• Training and Onboarding: Provide tailored training sessions and onboarding support to users at all levels, empowering them to leverage Regie effectively for their specific roles and responsibilities.
• Workflow Optimization: Analyze current processes and workflows to identify opportunities for improvement and automation
• Quality Assurance: Conduct thorough testing and quality assurance checks to ensure the accuracy, reliability, and integrity of of the workflow and data within Regie
• Documentation and Best Practices: Develop documentation, guidelines, and best practices for customers as they go-live, ensuring the broader Regie team is aware of all key decisions

Requirements

• Proven experience (3-8 years) in implementing, configuring, and optimizing GTM SaaS solutions (SEP, SFDC, ERP, or MarTech) within a corporate environment or similar setting.
• Expert-level proficiency in CRM functionalities, including but not limited to Object Management, Permissions, Integrations and common workflow designs.
• Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical users and stakeholders.
• Strong analytical and problem-solving skills, with the ability to analyze complex workflows and translate business requirements into actionable solutions
• Familiarity with the sales cycle, selling and copywriting principles and methodologies
• Ability to work collaboratively with cross-functional teams, building positive relationships and driving consensus on objectives.
• Flexibility and adaptability to navigate change and ambiguity in a fast-paced, dynamic environment, adjusting implementation plans as needed to meet evolving business needs.
• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
• Medical insurance
• Vision insurance
• Flexible Spending Account
• Health Savings Account
• Short-term disability insurance
• Long-term disability insurance
• 3 weeks accrued PTO
• Paid sick leave
• Paid parental leave

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting and Customer Service

• Industries

  Software Development

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