Senior Implementation Engineer

Q2 India; Cary, Lincoln, Austin (NC, NE, TX, FL); Hybrid; USD 120.000 - 150.000; Vollzeit

Benefits dieser Stelle

Hybrid Work Opportunities

Flexible Time Off

Career Development & Mentoring

Health & Wellness Benefits

Community Volunteering & Philanthropy

Employee Recognition

Zusammenfassung

Q2 is seeking a Senior Implementation Engineer to implement and support our configurable digital banking and lending solutions. You will collaborate across teams to align CRM and loan origination integrations with business requirements and ensure successful delivery.

The ideal candidate is detail-oriented, analytical, and proactive, able to work independently and with clients, while communicating complex technical concepts clearly. Fluency in English is required.

Qualifikationen

• For this Senior Implementation Engineer role, a bachelor’s degree is required with 8+ years of experience.
• Strong MS SQL and T-SQL query language skills for Enterprise software configuration, installation and debugging.
• Experience with data migration, Web Services deployment, and system troubleshooting.

Aufgaben

• Partner with clients and internal teams to understand business requirements and direct the configuration duties.
• Develop and perform quality assurance checkpoints to ensure quality and timely delivery.
• Take ownership of training and execution plans within the team.
• Monitor key metrics and ensure on-time delivery and client satisfaction.
• Provide Level 2 and 3 support and create tools to increase quality and security.

Kenntnisse

SQL/TSQL

Data migration

Troubleshooting

Networking

Scripting (Python)

Mobile platforms (iOS/Android)

Security/compliance awareness

Communication

Ausbildung

Bachelor’s Degree in related field

Tools

Web Services

VMware

SQL Server

Jobbeschreibung

Senior Implementation Engineer - Logo### Senior Implementation EngineerApply: Cary, North Carolina: Lincoln, Nebraska: Austin, TX: Charlotte, North Carolina: Full time: Posted Today: REQ-12918# **As passionate about our people as we are about our mission.** **Why Join Q2?**Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. **What Makes Q2 Special?**Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect, grow, and make an impact. **SUMMARY**Q2 is seeking a Senior Implementation Engineer responsible for implementing and supporting Q2's highly configurable software solutions and integrations to align with the business requirements of our customers. This role works across multiple platforms and client environments, with a focus on integrating Q2 solutions with customer relationship management (CRM) and loan origination systems.The ideal candidate is detail-oriented, analytical, and a proactive problem-solver who can work independently and collaboratively across teams. This position interfaces directly with clients and internal stakeholders to manage technical requirements, troubleshoot complex issues, and ensure successful implementation and delivery.**RESPONSIBILITIES**• Partner with clients and internal teams to understand business requirements and direct the configuration duties• Develop and perform quality assurance check points within your team to ensure quality and timely delivery• Take ownership of your team’s business results by developing and leading training and execution plans• Monitors and impacts key metrics and efficiencies• Problem-solve routine to complex issues• Establish strong working and strategic relationships to socialize initiatives and get buy-in across functions• Provide Level 2 and 3 support to other team members• Create and implement tools that increase quality, security and productivity• Track status and provide updates in relation to overall implementation process• Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to• Work closely with Development and other teams to ensure client satisfaction and on-time delivery**EXPERIENCE AND KNOWLEDGE**• Typically requires a bachelor’s Degree in related field and 8+ years of experience• Strong MS SQL skills: Understanding of DB Design and TSQL query language as related to Enterprise software configuration, installation and debugging• Operating System, Hardware configuration and Network troubleshooting skills required with packet analysis valued• Configuration and deployment experience with Web Services• Some knowledge of HTML helpful• Data migration experience a plus• VMware experience valuable• Experience with Python and other scripting languages• Familiarity with iOS and Android mobile applications platforms helpful• Strong troubleshooting, diagnostic and analytical skills.• Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment• A relentlessly positive disposition• Excellent people and teamwork skills with a drive for ownership of activities with a focus on successful completion.• Ability to train individuals 1-on-1 and in a classroom environment• The ability to remain calm, diplomatic, and cooperative under stressful conditions• Strong written and oral communication skills including communication of technical concepts to non-technical individuals• Financial Services and Enterprise Software experience beneficial but not required*This position requires fluent written and oral communication in English.**Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.***Health & Wellness*** Hybrid Work Opportunities* Flexible Time Off* Career Development & Mentoring Programs* Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents* Community Volunteering & Company Philanthropy Programs* Employee Peer Recognition Programs – “You Earned it”Click here to find out more about the benefits we offer.**Our Culture & Commitment:**We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.*Applicants in California or Washington State may not be exempt from federal and state overtime requirements*