Senior Implementation Consultant-Time

ADP; El Paso (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Inclusive culture and belonging

Industry-leading training and mentors

Day 1 benefits and wellness programs

Volunteer time off

Job summary

ADP is seeking a Time Project Services- Sr. Implementation Consultant to help clients implement Time services and optimize ADP/HCM solutions. You will combine analytics and project management to simplify complex requirements and guide clients through successful implementations.

You will leverage training programs and service guidelines to deliver exceptional project experiences, partnering with clients to understand needs and drive value in a dynamic, inclusive environment.

Qualifications

• At least 2 years of support or configuration experience with ADP eTime/Workforce Manager or Workforce Software/Suite, or UKG equivalents.
• Strong client relationship skills, with ability to influence and guide the client to the best solution.
• Identify project risks and proactively mitigate with the team.
• Demonstrates learning agility, critical thinking, and applies best practices in new implementations.
• College degree is valued but not strictly required.

Responsibilities

• Partner with clients to understand business needs and build long-term trust.
• Collaborate with client project teams, sales, and client service to align on solutions.
• Recommend and implement appropriate ADP/HCM solutions based on client needs.
• Drive process improvement and innovative solutions to enhance the client experience.

Skills

Client relationship skills

Analytical thinking

Time management

Communication skills

Education

College degree preferred

Tools

ADP eTime/Workforce Manager

Workforce Software/Suite

UKG Workforce Central

Workforce Pro/Dimensions

Job description

ADP is hiring a Time Project Services- Sr. Implementation Consultant.

• Do you have service support or configuration experience for ADP eTime/Workforce Manager or Workforce Software/Suite? Or alternatively, UKG Workforce Central or Workforce Pro/Dimensions?
• Do you thrive in a results-driven and dynamic atmosphere where client success, achievement, collaboration, and agility are recognized and highly valued
• Do you have a passion for out-of-the-box thinking and a commitment to making sure clients get the most for their investments?
• Are you looking for an inclusive environment with a culture of collaboration and belonging?

Well, this may be the role for you. Ready to #MakeYourMark?

In this role, you'll combine your analytic and project management skills with your ability to simplify complex information -- helping clients develop the skills and confidence to use our products with ease. You'll leverage our top-ranked training programs and world-class service guidelines, along with your business consulting expertise, to create exceptional project experiences for each product or service implementation.

The nature of what you do every day will not change -- your #1 goal is to successfully implement existing clients on changes or additions to their Time services. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of learning opportunities, which will keep things interesting, and our top-ranked training will help to set you up for success!

To thrive in this role, you have a way with clients and project team members that builds rapport, establishes trust, and shines with professionalism. You'll provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace. When done successfully, your client satisfaction scores and project team sentiment will make you proud. We'll also have a healthy dose of fun along the way. Not only can you find a career here, but friendships that last in a company that values inclusion.

Ready to #MakeYourMark?

To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos

WHAT YOU'LL DO: Responsibilities

• Be a True Partner. Are you the ultimate relationship builder? You will partner with clients to truly understand their business and related needs, building long-term trust. You will become the most credible resource, focused on analyzing the client's existing systems, interface requirements, and business processes.
• Collaborate and Connect. Looking for new ways to pique your business curiosity? You will stay informed and in tune with HCM capabilities, new product features, and functionality challenges that may arise across other work streams. You will be a team player who seeks to understand the business and asks questions to other members of the client project team, sales, and client service
• Think Like a Client, Act Like an Owner. Not afraid to be the owner of your domain? You will be confident in recommending and implementing the appropriate solutions to clients based on their unique needs and ADP's impressive HCM offerings. You will incorporate new processes, tools, and approaches when recommending an ADP solution.
• Create and Innovate. Are you a champion of best practices and process improvement? You will adopt a lifelong learner mentality that enables your career to soar by participating in process improvement initiatives and finding new ways to improve the business. You will be the driver of innovation by pioneering new initiatives to enhance the client experience.

TO SUCCEED IN THIS ROLE: Requirements

• You have at least 2 years experience with support or configuration experience for ADP eTime/Workforce Manager or Workforce Software/Suite...Or alternatively, UKG Workforce Central or Workforce Pro/Dimensions.
• You leverage strong client relationship skills including the ability to influence and guide the client to the best solution to help resolve their client need
• You recognize project risks and proactively partner with the team to document and mitigate
• You demonstrate learning agility and critical thinking skills and apply best practice concepts and experience in new implementation situation
• You have excellent analytical, time management, and communication skills (verbal and written)

A college degree is great but not required. What's more important is having the skills to do the job.

Bonus Points for These: Preferred Qualifications

• Any experience either supporting or implementing Time modules or Interfaces for the aforementioned Time products
• You maintain focus and work effectively with multiple demands
• You work both independently to provide solutions to the client and as part of a team to accomplish implementation task

You’ll Love Working Here Because You Can

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

A little about ADP:

We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.