Senior Implementation Consultant - RIMS (Remote)

Remote; San Francisco (CA); Remote; USD 150,000 - 210,000; Full time

Job summary

Veeva Systems is seeking an experienced Senior Consultant to guide complex Vault RIM implementations for life sciences clients worldwide. You will translate regulatory requirements into scalable designs on a cloud platform, lead workshops, and drive delivery through a cross-functional team.

In this role you will mentor colleagues, partner with customers to achieve high satisfaction, and travel as required. The candidate should have deep regulatory knowledge and a hands-on mindset for rapid,

Qualifications

• 8+ years experience in life sciences or healthcare implementing systems.
• Knowledge of drug development processes and regulatory submissions.
• Ability to lead teams and communicate with diverse stakeholders.
• Experience negotiating and influencing decisions.
• Willingness to travel as required by the business.

Responsibilities

• Lead software implementation projects for life sciences companies globally.
• Design and configure the Vault Regulatory suite deployments.
• Run requirements workshops and document content solutions.
• Manage program and project delivery with cross-functional teams.
• Serve as primary customer liaison and mentor team members.

Skills

Life sciences experience

Regulatory submissions

Project management

Stakeholder communication

Team leadership

Travel willingness

Education

Life Sciences degree

Tools

Veeva Vault

PAREXEL/ LIQUENT InSight

CARA/ Master Control

ArisGlobal Register

SharePoint

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

We are looking for an experienced consultant with deep expertise in navigating customers through complex software implementation. Veeva’s Vault RIM suite is the industry’s only unified software solution that provides fully integrated regulatory information management (RIM) capabilities, including data and document management, submission publishing, and archival on a single cloud-based platform.

Veeva Systems is looking for consulting leaders with system implementation experience and a passion for helping customers optimize their regulatory data and document management processes.

As a key member of our Professional Services team, the Senior Consultant will be responsible for understanding our customers’ global regulatory needs, translating requirements into solution design, and defining global strategies for deploying our cloud-based solution for managing regulatory information across the enterprise.

There is no work location requirement (remote position) within the EU/UK if a candidate is in close proximity to an airport and able to meet travel requirements. Qualified EU/UK based candidates are encouraged to apply.

What You'll Do

• Lead software implementation projects at life sciences companies ranging from the world's largest pharmaceutical companies to emerging biotechs

• Lead the solution design for implementation and use of the Vault Regulatory suite (Vault Registrations, Vault Submissions, Vault Submissions Archive, Vault Publishing)

• Lead configuration requirements workshops, design, prototype, configure, and document content solutions

• Program and project management, including resource planning, leading and motivating a cross-functional team

• Primary customer liaison managing communication between the project team, customer, and internal stakeholders

• Mentor project team and consultants, helping others improve their consulting skills

Requirements

• 8+ years experience working with life sciences or healthcare companies performing system implementation experience either as a consultant, business or IT representative

• In-depth knowledge of drug development processes and regulatory submissions; including, Labeling, Submission Publishing and/or Viewing systems

• Proven ability to collaborate and communicate excellently with diverse stakeholders and ensure delivery to a high degree of satisfaction

• Influential; experience leading teams through hard decisions and negotiating compromises

• Technical abilities and willingness to "roll up your sleeves" to design and implement a RIM solution

• Expert on life sciences compliance and computer systems validation requirements

• Ability to work independently in a fast-paced environment

• Ability to travel as required by the business

Nice to Have

• Direct experience with systems such as Veeva Vault, PAREXEL/ LIQUENT InSight, CSC Regulatory Tracker, ArisGlobal Register, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, CARA, Salesforce, Workday, Oracle, SAP, Lorenz Docubridge, Extedo eCTD Manager, Master Control, Trackwise, other regulatory information management or submission publishing systems, etc.

• Consulting experience, working with a major system integrator or software vendor

• Regulatory Affairs, Regulatory Operations or Pharmacovigilance background

• Knowledge of Pharmaceutical, Biotechnology, and/or Medical Device and Diagnostics regulatory processes, data and content

• PMP certification

• Execution experience with Agile methodology and/or ACP Certification

• Life Science, computer science, or related degree

• SaaS/Cloud experience

• Fluency in one or more of the following languages: German, French, Spanish, Italian

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].