Senior IMAP Responder

State of North Carolina; Raleigh (NC); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a Senior Incident Management Assistance Patrol Responder to join their team. This role involves critical responsibilities such as operating an IMAP vehicle, managing traffic control, and providing assistance during incidents. Candidates will thrive in a dynamic environment, utilizing strong communication skills and quick decision-making abilities. With a commitment to safety and effective incident management, this position offers a unique opportunity to make a significant impact on roadway safety and efficiency. Join a dedicated team that values training and development while ensuring the safety of all road users.

Benefits

State benefits

Career development opportunities

Qualifications

• High school diploma or GED and six years of relevant experience required.
• Knowledge of roadway operations and incident command is essential.

Responsibilities

• Operate an IMAP vehicle and manage traffic control deployments.
• Provide routine motorist assistance and respond to incidents.

Skills

Strong communication skills

Defensive driving skills

Ability to lift 50 pounds

Knowledge of fire safety

Understanding of traffic control dynamics

Education

High school diploma or GED

Tools

CAD

SAP

Outlook

Excel

Word

Job description

Position Overview

This position with NCDOT offers full State Benefits, competitive salaries, and many career development opportunities.

Internal Posting: Only temporary or permanent NCDOT employees or layoff candidates with NC Department of Transportation eligibility for RIF reemployment consideration as described by General Statute (GS) 126 (State Personnel Act) may apply.

Job Responsibilities

This role will be staffed as a Senior Incident Management Assistance Patrol (IMAP) Responder (Transportation Worker IV) in the Division 14 IMAP Unit. Responsibilities include operation of an IMAP vehicle, traffic control deployments, route surveillance, incident response, removal of disabled and abandoned vehicles, incident/congestion management, routine motorist assistance, debris removal, and communication with dispatch and first responder agencies. The role does not involve direct supervision but may include leading or training other responders. Critical thinking, independent work, and quick decision-making under pressure are essential.

Physical and Technical Requirements

Must be able to perform routine tasks, lift heavy objects, work in various weather conditions, and proficiently use computer applications such as CAD, SAP, Outlook, Excel, and Word. Basic first aid and CPR training are required, along with the ability to work outside normal hours during incidents. Skills include maneuvering the IMAP vehicle in all conditions, effective communication, and safe driving practices.

Skills and Knowledge

• Strong communication skills, patience, and training aptitude
• Defensive driving skills and safe driving habits
• Ability to respond quickly around moving vehicles and lift at least 50 pounds
• Knowledge of fire safety, small tools, minor repairs, traffic control devices, and radio systems
• Understanding of traffic control dynamics based on roadway features and weather

Experience and Qualifications

Relevant experience in emergency response, medical services, law enforcement, fire, inspection, arson, correctional, security, highway maintenance, or automotive repair will be considered. Applicants must meet education and KSA requirements, demonstrating knowledge of roadway operations, incident command, safety policies, and effective communication. Supervisory experience is also valued.

Additional Requirements

Successful candidates must pass safety, traffic management, and field assessments, and maintain current CPR and NCDOT IMAP certifications within 6 months of employment. The role requires independent decision-making, knowledge of fire safety, traffic control, and communication systems, and the ability to operate and maintain an IMAP truck. Uniform grooming, personal hygiene, and safety toe shoes are mandatory.

Qualifications

High school diploma or GED and six years of relevant equipment operation experience, or an equivalent combination of education and experience. See oshr.nc.gov/experience-guide for details on alternative qualifications.

Contact Information

Laura Phillips at 828-331-5200

Application Instructions

Applicants must meet all minimum and KSA requirements, include all relevant education and experience in the application, and answer all questions thoroughly. "See Attached" or "See Resume" is not acceptable in lieu of completed application details. Only the most recent application prior to the posting date will be considered.