Senior Imaging Experience Specialist

Houston Methodist; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Houston Methodist is seeking a Senior Imaging Representative to enhance the patient visit experience in the Imaging department. You will handle complex scheduling and registration tasks, coordinate patient flow, and act as a mentor to new staff while maintaining high-quality service.

Ideal candidates have 3+ years in healthcare, strong communication skills, and proficient computer and EMR system usage. This non-exempt role emphasizes patient safety, confidentiality, and collaboration with

Qualifications

• High School diploma or equivalent required.
• Three years healthcare experience preferred.
• Demonstrates strong customer service and communication skills.
• Proficient with computers and multiple EMR systems.

Responsibilities

• Greets customers and answers inquiries requiring advanced department knowledge.
• Performs scheduling, registration data, financial clearance activities or other specialized protocols.
• Coordinates patient flow with timely service and flags potential delays or denials.
• Role models healthy communication and mentors less experienced staff.

Skills

Customer service

Communication

English language proficiency

Organization

Critical thinking

Computer skills

Medical terminology

Confidentiality

Attention to detail

Decision making

Insurance knowledge

Education

High School diploma or equivalent

Job description

Houston Methodist is seeking a Senior Imaging Representative to enhance the patient visit experience in the Imaging department. You will handle complex scheduling and registration tasks, coordinate patient flow, and act as a mentor to new staff while maintaining high-quality service.

Ideal candidates have 3+ years in healthcare, strong communication skills, and proficient computer and EMR system usage. This non-exempt role emphasizes patient safety, confidentiality, and collaboration with