Senior ICS/OT Cyber Deployment Lead (Onsite, Houston)

Dragos, Inc.; Houston (TX); On-site; USD 134,000 - 155,000; Full time

Benefits offered by this job

Competitive Equity Package

Comprehensive Benefits Plan

Job summary

Dragos, Inc. is seeking an on-site role in Houston, TX to plan, scope, and implement the Dragos Platform in customer environments. You will work with customers at power plants, substations, and refineries, performing installations and monitoring to safeguard infrastructure.

The role interfaces with client teams, requires hands-on deployment, and regular onsite work, with opportunities to train stakeholders and coordinate with Dragos teams. Travel up to 25% is expected.

Qualifications

• 5+ years of ICS/OT and Cybersecurity experience.
• Strong knowledge of IP networks, OSI model, Purdue model.
• Experience with Linux (command line), Docker, scripting languages (Python, shell, etc.), SIEMs.
• Experience in on-premise and cloud software solutions for Enterprise while managing multiple stakeholders and projects.
• Customer-oriented and attentive to client needs, with strong interpersonal and communication skills.
• Willingness to travel up to 25%.

Responsibilities

• Collaborate with Dragos Sales and Solution Architect teams to understand customer use cases and success criteria.
• Work closely with client’s teams on network architecture, sensor placement, and integrations for the deployment of new sensors; coordinate and conduct deployments.
• Partner with client’s teams to refine applicable use cases and Dragos platform objectives.
• Tune and optimize Dragos platform to meet defined customer objectives.
• Develop content and build foundational workflows based on client use cases and value proposition.
• Monitor the health of the Platform solution to ensure continuous Platform availability and continuously tune and optimize the Dragos Platform.
• Coordinate upgrades, patches, and other configuration changes to the Platform solution.
• Provide knowledge transfer and training to enable key stakeholders, document processes.
• Provide troubleshooting and break/fix support for the Platform, manage escalations.
• Communicate roadmap of upcoming features and content with the client and conduct new release feature walkthroughs as needed.
• Continually solicit client feedback on feature requests and improvements.
• Coordinate and collaborate with other Dragos teams/services (Intel, Threat Hunting).
• Identify opportunities for other Dragos products and services.

Skills

ICS/OT cybersecurity

Networking concepts

Linux

Docker

Python

Shell scripting

SIEMs

Tools

Docker

Python

Shell scripting

Linux

SIEMs

Job description

Dragos, Inc. is seeking an on-site role in Houston, TX to plan, scope, and implement the Dragos Platform in customer environments. You will work with customers at power plants, substations, and refineries, performing installations and monitoring to safeguard infrastructure.

The role interfaces with client teams, requires hands-on deployment, and regular onsite work, with opportunities to train stakeholders and coordinate with Dragos teams. Travel up to 25% is expected.