Senior IBS Teller Implementation Lead

FIS; Milwaukee (WI); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary and benefits

Always-on learning and development

Collaborative work environment

Job summary

FIS is seeking a Professional Services Consultant Lead for IBS Teller in Milwaukee to drive successful implementations for financial institution clients. You will lead complex projects, guide solution design, mentor teams, and ensure objectives are met throughout the lifecycle.

You will coordinate cross-functional groups, manage risks, oversee testing, training, go-live planning, and post-implementation support.

Qualifications

• 5+ years of implementation, conversion, or software delivery experience.
• Demonstrated expertise in teller operations, branch banking processes, and financial institution workflows.
• Experience leading complex client-facing projects.
• Experience mentoring or leading consulting teams.
• Deep understanding of IBS Teller functionality and implementation methodology.

Responsibilities

• Serve as the primary functional expert for IBS Teller implementations.
• Consult with clients to understand teller operations, business processes, and strategic objectives.
• Lead product definition and implementation milestones.
• Recommend best practices that align client business requirements with IBS Teller capabilities.
• Provide executive-level project updates and implementation guidance.

Skills

Project management

Client relationship management

Analytical skills

Problem-solving

Leadership/mentoring

Education

Bachelor's degree in Business, Finance, Information Systems, Computer Science, or related field

Tools

IBS Teller

ImageCentre/Teller Capture

Security/IDP

BI reporting solutions

Job description

FIS is seeking a Professional Services Consultant Lead for IBS Teller in Milwaukee to drive successful implementations for financial institution clients. You will lead complex projects, guide solution design, mentor teams, and ensure objectives are met throughout the lifecycle.

You will coordinate cross-functional groups, manage risks, oversee testing, training, go-live planning, and post-implementation support.