Senior IAM Operations Lead – Entra ID & Automation

Upbound Field Support Center Rent A Center Texas LP

United States

On-site

USD 90,000 - 130,000

Full time

8 days ago

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Job summary

Upbound Group is seeking an IAM IT Operations Analyst III to join our Plano, TX on-site team. The role focuses on Microsoft Entra ID administration, identity lifecycle, scripting, and complex troubleshooting across Workday, Entra ID, AD, ServiceNow, and downstream apps.

Ideal candidates have 3–5+ years in IAM operations and hands-on expertise with Entra ID, AD, and automation via PowerShell and Python. This on-site role is responsible for IT operations, VIP support, and continuous improvement of

Qualifications

3–5+ years in IAM Operations, identity administration, IT Operations, directory services, automation, or similar role.
Hands-on with Microsoft Entra ID, Active Directory, identity lifecycle management, SSO, SCIM, provisioning, synchronization, MFA, RBAC, and least privilege.
Proficient in PowerShell and Python for IAM administration, automation, reporting, reconciliation, and remediation.
Strong troubleshooting, communication, documentation, customer-service, and organizational skills.

Responsibilities

Administer Entra ID and AD users, groups, authentication methods, enterprise applications, SSO, SCIM, provisioning, and licensing.
Manage joiner/mover/leaver/rehire lifecycle processes across Workday and IAM, AD, ServiceNow, and downstream apps.
Develop, troubleshoot, and safely execute PowerShell and Python scripts for IAM administration and automation.
Provide senior escalation support for IAM, authentication, provisioning, and onsite technology issues.
Mentor Analysts I-II, improve runbooks and automation workflows.