Senior IAM Engineer

Thomson Reuters; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

Join a forward-thinking company as a Senior IAM Engineer, where you'll play a vital role in managing and troubleshooting Windows Server and Active Directory environments. This position offers the opportunity to collaborate with cross-functional teams, ensuring system integrity and security while developing automation tools to enhance operational efficiency. With a commitment to continuous learning and a culture that values diversity and inclusion, you will thrive in a dynamic environment focused on innovation and social impact. If you're ready to make a difference in a company that values your expertise, this role is perfect for you.

Benefits

Flexible vacation

Mental Health Days off

Tuition reimbursement

Employee incentive programs

Hybrid work model

Paid volunteer days

Qualifications

• 5+ years of IT experience focusing on Windows Server and Active Directory.
• Strong hands-on experience in troubleshooting and managing Windows environments.

Responsibilities

• Manage and troubleshoot Active Directory and Windows Server environments.
• Coordinate with teams to resolve system issues and ensure timely fixes.

Skills

Windows Server Administration

Active Directory

Group Policy Management

Shell Scripting

Troubleshooting Skills

Vulnerability Mitigation

ITIL Practices

Education

Bachelor's Degree in IT or related field

Tools

Microsoft Active Directory

Windows 2012/2016

DNS

DHCP

WINS

Job description

Senior IAM Engineer

Are you passionate about the chance to bring your experience to a world-class company that is market-leading in both content and technology? If yes, we’re looking for you.

Join our team! You will work closely with Security Service teams for least privilege configurations, creating and maintaining group policy objects for Windows servers host access.

About the Role

In this opportunity as a Senior IAM Engineer, you will:

• Manage, install, and troubleshoot Microsoft Windows Active Directory, DNS, services on Windows 2012/2016 platforms.
• Install and configure Active Directory Domain Services for objects management (users, groups, network printers, network guests' nodes) and Active Directory Lightweight Directory Services for deployment of applications.
• Create Organizational Units (OU’s) and set up Group Policy Objects (GPO), and Group Policy Containers (GPC).
• Have knowledge of DCPROMO process and configuring AD Site, OU structure, Site Link, DNS, DHCP, WINS, Global Catalog server, Directory Services, Subnet mask, DNS forwarders, Reverse Lookup.
• Be involved in fixing the interoperability among different applications and setting the rules on profiles in Application Isolation Environment (AIE). Troubleshoot functionality errors of the applications in isolation environment.
• Have strong hands-on administration experience on Windows server - Forest, Domain trust, AD, ADFS, DNS, WINS, DHCP, Group Policy, Distribution lists, Windows folder security, and IP filter.
• Possess expert level knowledge of Active Directory LDAP service, shell scripting, Certificate services (PKI), AD Site Topology - all under a multi-site multi-domain Windows 2012 environment.
• Provide expertise in Active Directory design and support (Group Policy Object (GPO), Active Directory (AD) Schema, Organization Unit (OU), LDAP, Sites, Replication, etc.)
• Create and Link Group policies for Windows Server in AD domain. Experience in Performing the Domain functional level from Windows server.
• Work closely with Security Service teams for least privilege configurations.
• Analyze system issues to determine root cause and work with concerned teams in testing and implementing fixes to resolve issues.
• Coordinate with service providers, vendors and various teams throughout the organization to ensure timely resolution of issues.
• Monitor performance of Windows Server environment and take appropriate proactive measures to prevent impacts.
• Design and develop specialized automation tools, scripts, and processes for the administration and performance monitoring of Windows systems.
• Exhibit strong troubleshooting skills in a Windows environment - Event log analysis, installation and administration of Windows Server, including user setup and defining roles, performance tuning, backup and restore, security monitoring, registry and AD scripting.
• Have experience with Vulnerability mitigation and patch management.
• Configure and manage DNS and Active Directory. Create Active Directory Sites, OU containers and groups to assign permissions.
• Assign shared level/security level permission to customer folders and files.
• Manage and maintain services to clients as per agreed contract and SLA's are achieved.
• Report daily operational issues in daily review meetings with account management.
• Report outage incidents and ensure RCA's are provided to clients. Keep track of RCA records towards timely completion from team.
• Provide On-Call support during off-duty hours on weekdays, weekends, and holidays on a scheduled/rotating basis.
• Act as a member of the Windows Active Directory Domain Administrator Support Team in providing timely and efficient support to assigned operations; coordinate day-to-day operations, apply security patches/fixes and anti-virus updates as released by software manufacturers and anti-virus vendors, create and implement domain level security policies such as authentication mechanisms, password policies and rules, IPSEC policies etc.
• Review domain level rights and privileges and perform changes to the same as appropriate.
• Collaborate in assessing current and expected Windows infrastructure needs, configuration, maintenance, optimization, and documentation of Windows infrastructure.
• Follow and apply configuration and security standards and policies within a defined Change Management process.
• Assist with implementing solutions for hardware and software. Implement common preventive maintenance practices for hardware and software.
• Ensure that system improvements and changes are implemented correctly and completely and monitor all effects of the modifications.
• Have experience in Vulnerability remediation.
• Possess strong working knowledge of ITIL Incident, Problem and Change Management disciplines.

About You

You’re a fit for the role of Senior IAM Engineer if your background includes:

• 5 years IT or IT Security experience including the following: Windows 2012/2016 server - Forest, Domain trust, AD, ADFS, DNS, WINS, DHCP, Group Policy, Distribution lists, Windows folder security, and IP filter.
• 2+ years’ experience with server technology capability and products.
• 2+ years developing automation and scripts.

What’s in it For You?

Join us to inform the way forward with the latest AI solutions and address real-world challenges in legal, tax, compliance, and news. Backed by our commitment to continuous learning and market-leading benefits, you’ll be prepared to grow, lead, and thrive in an AI-enabled future. This includes:

• Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint.

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just, and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.